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Human-centered. Results-driven.

Readiness, adoption, and workforce enablement

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Overview

We don't do change management. We put organizations in motion.

Change is accelerating: driven by AI, new ways of working and evolving roles. Yet too often, change management focuses on timelines instead of adoption and impact. Our outcome-based, human-centered approach uses data, digital tools and immersive experiences to drive engagement and deliver lasting results. Whether supporting a technology implementation or enterprise transformation, we help turn change into lasting business value.

Market trends

70%

of daily GenAI users expect major job impacts from the technology.

Source https://www.pwc.com/gx/en/issues/workforce/hopes-and-fears.html
13%

of workers who use GenAI daily are more motivated than workers who don’t use GenAI

Source https://www.pwc.com/gx/en/issues/workforce/hopes-and-fears.html
54%

of the Global workforce say their team treats failures as opportunities to learn and improve.

Source https://www.pwc.com/gx/en/issues/workforce/hopes-and-fears.html

Capabilities

NextGen Change

NextGen Change is PwC’s human-centered approach to helping you with transformation, moving beyond traditional change management to deliver lasting impact.

Our approach is built on three key pillars: Leader & Citizen Activation, Personalized Experiences, and Essential Skills & Behaviors – so you can capture the hearts and minds of your workforce and drive measurable success.

Insights

Contact us

Cydney Aiken

Cydney Aiken

Principal, PwC US

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