{{item.videoDuration}}
{{item.title}}
{{item.text}}
{{item.videoDuration}}
{{item.text}}
Webcast: Delivering strategic value while driving transformation with managed services
November 6, 2025
12:30 PM - 1:30 PM ET
Discover how Fortune 500 leaders are turning managed services into a growth engine—replacing activity-based service level agreements with measurable business outcomes, embedding AI agents safely into operations and running transformation through day-to-day operations.
Hear IDC’s latest findings of the IDC Spotlight: Delivering Strategic Value While Driving Transformation with Managed Services, and learn about PwC’s field-proven playbook to capture value and deliver results.
We will discuss how leading organizations:
- Embed outcome metrics (not just service level agreements) into managed services contracts.
- Use agentic AI and modern delivery to unlock productivity and resilience.
- Run transformation through operations with a roadmap-inside-the-contract model.
Register now to learn how to unlock the strategic value of managed services.
Presenters:
Raymond Pucci, Research Director, IDC; Co-author of the IDC Spotlight
Tim Canonico, Global Managed Services Leader, PwC
Who should attend: Business professionals.
CPE Credit: This does not qualify for CPE.
{{filterContent.facetedTitle}}
{{contentList.loadingText}}
{{contentList.loadingText}}
Follow us
