Amica’s holistic financial systems transformation

PwC gets the client’s perspective

Amica, the oldest mutual insurer of automobiles in the US, has provided highly rated customer service in personal lines insurance for more than a century. With PwC's support, Amica transformed and revitalized its financial systems by centralizing them to one cloud platform, creating efficiency for finance in the process.

Interview with:
Matt Orrico
Assistant Vice President,
Amica Mutual Insurance Company

What was the challenge?

“We saw an opportunity to refresh our finance platform and benefit from stronger data quality, transparency and reporting capabilities. We knew a modern, agile system could better enable finance to support our strategic vision and help us provide senior leadership with data critical to key business decisions.”

Describe the solution delivered by Amica and the PwC community of solvers.

“The new system, built on the Oracle Cloud, has redesigned our financial infrastructure. We now have scalable, standardized solutions, and we can access our financial data in one location. With the help of PwC, we’ve streamlined our essential financial processes, made our operations more efficient and enhanced our financial reporting.”

How does the solution blend the strengths of technology and people?

“We eliminated tedious, time-consuming manual tasks and can now focus on activities that add value. Our Oracle Cloud architecture combines Enterprise Resource Management (ERP), Oracle Performance Management (EPM) and Oracle Analytics Cloud (OAC) to support the productivity of our already skilled team. Together with PwC, we equipped our accounting team with the tools they need to upskill for future state technology.”

Where or how did innovation and unexpected ways of thinking come into play?

“PwC used its industry knowledge to help us find the right design and solution, which improved our financial processes across the board. We replaced antiquated systems with modern infrastructure. As a result, we gained better visibility into our data, helping us continue to support key decision making and the company's growth efforts.”




Faster month-end close activities thanks to standardization with Oracle cloud

Centralized transparency and visibility across accounting functions – a net new capability



Reduction in manual tasks associated with the annual corporate financial planning process

Streamlined reporting hierarchies that create more transparency and trust with stakeholders

Transformation, made for you

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Avinash Mullick

Principal, PwC US

Tony Bowers

Principal, PwC US

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