Retail and consumer products

Helping leaders plan and prepare for the unexpected in order to be resilient and flexible in the rapidly evolving landscape. We can assist you choosing the right next steps in your journey.

Consumer-facing companies prioritize customers in a hybrid work environment

Almost a year after shelter-in-place mandates changed the way people shop and travel, consumer-facing companies continue to navigate a slew of challenges.

While a cross-section of employees at consumer markets (CM) companies are essential workers who need to be physically present to do their jobs, many are able to work remotely.

The results? Executives and employers alike agree the future of work will consist of a hybrid of remote and in-person assignments. They may differ on the details, but they agree there’s no going back to a pre-pandemic environment. In fact, CM employers told us they plan to double down on investments in the tools and resources required to sustain this hybrid environment.

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How PwC can help

PwC's Consumer markets is a leading financial accounting, tax and advisory practice serving a broad spectrum of service, merchandising and manufacturing organizations. High-growth tech start-ups, food manufacturers, airlines, hotels and retail outlets are among countless organizations that rely on our integrated knowledge and tailored solutions to succeed nationally or globally.

At PwC, we understand the challenges and we see the opportunities—addressing change at the convergence of powerful industries is where we thrive. PwC’s multi-disciplinary, global team of consulting, tax and assurance professionals can help you turn innovation into practice and practice into growth.

Connect with us today.


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Contact us

Tyson Cornell

Consumer Markets Industry Leader, PwC US

Eric Shin

Consumer Markets Tax Leader, PwC US

Tom Puthiyamadam

Digital Products & Consumer Markets Advisory Leader, PwC US

Melissa Palmer

Consumer Markets Assurance Leader, PwC US

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