Smarter platforms. Seamless care. Future-ready EHR transformation starts here.

PwC EHR Services

hero image

Unlock value across every stage of your EHR journey—from strategy and implementation to optimization—transforming care delivery, operations, and financial performance.

Overview

Why EHR transformation matters now

Healthcare organizations are navigating:

  • Margin pressure and financial instability
  • Workforce shortages and burnout
  • Regulatory and reimbursement complexity
  • Rapid AI disruption and growing technical debt

Our approach: From implementation to enterprise transformation

We help organizations drive EHR-enabled value by:

  • Aligning business strategy with EHR design
  • Maximizing native EHR capabilities within the broader roadmap
  • Redesigning operating models and driving adoption that lasts

Transformation requires more than technology—it takes strategy and execution.


Market trends

743M

Cash recovered for a client from unpaid and denied receivables

50M

Incremental annual contribution margin PwC unlocked from access transformation

36M

Annual margin above baseline achieved (1 year post client go-live)

Up to 91%

Reduction in time and effort PwC delivered for nursing and care management workflows


Capabilities

EHR Selection and Strategy

Set a clear foundation for EHR value creation from the start. PwC helps define transformation roadmaps, align stakeholders, and connect EHR investments to your broader technology ecosystem to deliver measurable clinical and financial outcomes.

EHR Implementation & Transformation

Go beyond go-live to unlock enterprise value. PwC delivers end-to-end EHR implementations and platform transitions—pairing deep technical delivery with business-led advisory. Our outcome-led approach, from strategy through deployment, helps organizations go live with confidence and turn their digital health platform into a scalable, high-performing foundation aligned with their operational, clinical, and financial goals.

EHR Data and Infrastructure

Modernize and scale secure, high-performing EHR ecosystems by transforming infrastructure, cloud, networking, cybersecurity, and enterprise data foundations to support resilient, future-ready operations. From hosting strategy and disaster recovery to cloud-based analytics platforms, enterprise data warehouses, and integrated reporting layers, PwC activates data to deliver scalable operations and enterprise insights.

EHR Consolidation and Extension

Expand and unify your EHR footprint to support growth and integration. PwC helps healthcare organizations extend their EHR across new facilities, acquisitions, partnerships, and community networks—enabling seamless post-merger integration and scalable affiliate and community access models.

EHR Optimization & Continuous Improvement

Drive sustained value from your EHR investment post go-live. PwC helps identify performance and adoption gaps, improve workflows, and enhance data integrity while optimizing your EHR through targeted improvement initiatives, AI enablement, application rationalization, and expansion into new capabilities—turning underutilized functionality into measurable clinical, financial, and operational impact.

EHR Managed Services

Extend your team with specialized EHR expertise through flexible support models—from application and infrastructure analysts, clinical informaticists, to revenue cycle operators. PwC’s managed services support key technology, business, and clinical functions for EHR customers – driving efficiency, reducing costs, and enabling consistent quality with continuous improvement.

EHR Transition Revenue Cycle Stabilization

Protect and accelerate financial outcomes across your EHR journey. PwC helps stabilize and enhance financial performance before, during, and after EHR transitions—including optimizing legacy A/R with proven results, delivering up to ~23:1 ROI.


Insights


Contact us

Scott Ramer

Partner, PwC US

Michelle Liang

Director, PwC US

Brian Beinborn

Managing Director, PwC US

Tracy Loope

Director, PwC US

Follow us

Required fields are marked with an asterisk(*)

Your personal information will be handled in accordance with our Privacy Statement. You can update your communication preferences at any time by clicking the unsubscribe link in a PwC email or by submitting a request as outlined in our Privacy Statement.

Hide