Care management of the future revolves around the consumer

A digital framework can improve clinical outcomes, boost consumer engagement, impact affordability and reduce costs.

Care management is at a crossroads

Healthcare organizations, health plans and providers are facing significant challenges in managing and coordinating care while running an efficient, connected operation that yields positive clinical outcomes and reduces medical costs. Today, many are stalled at the intersection of inefficient legacy technologies, outdated manual processes, clinician burnout and poor consumer satisfaction. To ease these constraints, healthcare organizations can modernize consumer interactions to help better manage care and support access and coordination across clinical and wellness services.

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Trisha Swift

DNP, MS-MAVIM, Managing Director, Health Transformation, PwC US

Florian Quarre

Principal, PwC US

Dr. Jose Quesada, MD, MBA

Managing Director, PwC US

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