PwC at InsureTech Connect

September 29 - October 1, 2026 | Mandalay Bay, Las Vegas

Meet us in Las Vegas!

InsureTech Connect (ITC Vegas) is the world’s largest gathering of insurance innovators, bringing together more than 9,000 industry participants from across the globe.​

PwC is proud to once again sponsor this year’s event, where we’ll be engaging in discussions on how the latest technological innovations are transforming the insurance sector. We invite you to join the activities we’re hosting and participating in throughout the event.

Please use the form below to let us know if we can expect to see you there and don’t forget to explore our related content, where you’ll find the latest on the key topics shaping the future of insurance.​

PwC at ITC Vegas 2026

Visit PwC at booth #2719
September 30 - October 1, 9am-5pm PST | Mandalay Bay ITC Expo Hall​

Stop by booth #2719 to learn about PwC’s capabilities. Meet our insurance specialists and take advantage of the opportunity to explore our latest insights, thought leadership and innovative solutions.


Day 1

Panel discussion | The Strategic Rise of Claims

Tuesday, September 29 | 9:05 – 9:25 am PST | Life, Health & Benefits Stage - Mandalay Bay Ballroom D

​For decades, claims was viewed primarily as a service function measured by efficiency and cost control. Today, leading insurers are redefining it as a source of competitive differentiation. In this opening conversation, we explore how claims performance influences retention, brand trust, operational insight, and long-term profitability. What distinguishes a modern claims organization from a traditional one? How are carriers elevating claims leadership to the strategic table? And how can claims excellence shape enterprise-wide performance? This session sets the tone for the summit by positioning claims transformation as a growth lever, not just an operational upgrade.

​Moderator:
Alena Kharkavets, Head of U.S. Claims, WTW​
Panelists:
Chris Kotcamp, Principal, PwC US​
Curt Hess, U.S. Executive President, Vitesse

Pega | Women in Insurance

Tuesday, September 29 | 3:00 – 4:00 pm PST | Mandalay Bay Ballroom I & L

AI is transforming the insurance industry, reshaping how organizations serve
customers, empower employees, and drive business outcomes. Join senior
leaders as they discuss AI-driven transformation, modernizing insurance, and
the leadership practices that build resilient, high-performing teams. Gain
practical insights on leading through disruption, fostering innovation, and
creating cultures that enable people and businesses to thrive.

Participants:
Elizabeth Sherman, VP of Internal Communications & Engagement, Pega
​Julia Lamm, Principal, Workforce Solutions, PwC US
Jill Baker, Director, PwC US
Carie Whalen, VP, Solution Consulting, Pega ​Emily LaMay, Co-Head of Individual Markets, Global Atlantic

Day 2

Panel discussion | Beyond Automation: Building the AI-Native Insurance Operating Model​

Wednesday, September 30 | 2:40 – 3:15 pm PST | Life, Health & Benefits Stage, ITC Expo Hall

AI and hyperautomation are no longer future concepts; they are reshaping
how insurers operate today. This session will explore how life, annuity, group
and voluntary benefits carriers are rethinking their operating models to drive
efficiency, improve customer and advisor experiences, accelerate decision-
making and unlock new growth. We’ll discuss practical use cases, emerging
capabilities, and the organizational shifts required to move insurers beyond
isolated automation toward a more agile, scalable and intelligent enterprise.

Moderator:​
Josh Schwartz, Principal, PwC US
Panelists:
TBA

PwC Club

Tuesday, September 29 – Thursday, October 1 | Banyan A, 3rd Floor, Mandalay Bay South Convention Center​

The PwC meeting lounge​ is built for the conversations that move things forward. The ones that happen when people are comfortable, unhurried, and genuinely engaged.​

We will have snacks and drinks flowing all day and seating you'll want to sink into. This is a space designed to feel less like a stop on your conference schedule and more like a place you choose to be.​

Drop in between sessions or settle in for an hour and meet with one of our experts. Reach out if you’d like to schedule a meeting.

Follow us on LinkedIn: PwC US Financial Services​

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