PwC Unveils Agent Powered Performance: A Built-In Business Engine That Finds What’s Broken and Helps Fix It Fast

Helps business and technology leaders spot performance issues earlier, take action faster, and keep improving without waiting for another big transformation.

May 16, 2025 – Today, PwC announced the launch of Agent Powered Performance, an AI-enabled business performance engine that helps companies quickly find hidden opportunities, act faster, and drive measurable results. Built for leaders across operations, finance, technology, growth, and strategy, it enables organizations to reduce inefficiencies, boost productivity, and make smarter decisions—without overhauling their systems. Unlike traditional tools or one-off initiatives, Agent Powered Performance combines continuous AI-driven insight with embedded execution, helping companies improve every day—not just during major transformations.

Today, most businesses find problems only after they’ve already hurt performance. A finance team might not notice billing errors until they show up in quarterly reports. A supply chain team might not catch rising shipping costs until customer complaints start rolling in. By then, it’s too late—and the fix often takes weeks. Agent Powered Performance changes that by helping businesses see problems earlier, fix them faster, and keep improving every day.

Agent Powered Performance is backed by PwC’s “Sense, Think, Act” approach supported by PwC's patent-pending AI agent orchestration platform, agent OS—a continuous cycle that helps businesses detect issues earlier, make smarter decisions, and execute faster. AI agents embedded in enterprise systems sense where value is leaking, think through the most effective performance strategies using predictive models and industry benchmarks, and act directly in tools like ERP or CRM to make improvements stick. Because it uses pre-built models tailored to each sector, companies don’t have to start from scratch. The system connects directly into ERP environments, continuously monitors key metrics, and acts inside the tools teams already use. For example, a supply chain agent might detect rising shipping costs and automatically reroute deliveries to reduce spend. Finance agents can spot and correct billing errors before they reach the customer. Clients typically see measurable efficiency gains in the first quarter, with continued improvements over time as the system learns and adapts.

Whether reducing the cost of goods sold, improving working capital, or enhancing customer outcomes, this performance engine enables organizations to move from one-off transformation to continuous value creation.

Agent Powered Performance is platform-agnostic and built on an open architecture, working across leading LLMs based on client preference and task-specific needs. In an environment where yesterday’s breakthroughs quickly become tomorrow’s baseline, Agent Powered Performance helps companies stay one step ahead—delivering performance improvement that’s continuous, connected, and powered by AI.

PwC can help clients identify their highest-value opportunities and provide an implementation timeline. Agent Powered Performance leverages PwC's agent OS and works with major enterprise platforms including SAP, Workday, and Guidewire.