To protect PwC and our clients from potential identity misrepresentations, we have engaged a Supplier to enhance the identification verification process designed to confirm an individual's identity at time of screening, onboarding, and on assignment. Identification verification is required for all TPL with limited exceptions.
PwC’s Safety and Security - Background Screening Policy requires all Suppliers to conduct background screening for any Supplier employee or contractor who: requires authorized badge access (unescorted) to PwC Premises or PwC Client premises; will have access to PwC networks or computing systems or PwC client networks or computing systems; may have access to non-public, confidential PwC data, PwC people data or PwC client data, including any support roles that may have access to modify PwC data or client data; or is subject to additional background screening requirements prescribed by a PwC client for an anticipated engagement (collectively, “Resources”). Supplier must complete the background screening prior to the Resource’s assignment to PwC or a PwC client.
All background screenings must be completed with satisfactory results prior to allowing Resources to start on a PwC engagement. All background screenings for Resources must be current within six (6) months of deployment to PwC or a PwC client. Updated background screenings may be required for assignment to particular engagements, even if last conducted within the prior six (6) months. Suppliers with Resources engaged in outsourced work or long-term projects must conduct an updated background screening at least every 5 years.
Upon receipt and review of the results of the background screening report, Supplier will determine, based on the report, the individual’s skill set, prior experience, references and other job-related factors, whether the individual is suitable for a particular engagement with PwC. The decision should be made consistent with applicable law, good judgment, and reasonable and sound business ethics. Should Supplier wish to place Resources with discrepant information (described below) on their background screening reports, they must escalate the matter to PwC's People Operations Team. Supplier is required to comply with the federal Fair Credit Reporting Act and all state and local laws governing background screenings. If Supplier is permitted to subcontract out any portion of its staffing services, Supplier understands and agrees that any Resources screened by a subcontractor are subject to the same requirements as set forth below.
The background screening must, at a minimum, consist of the following search criteria:
PwC clients’ background screening requirements can differ from PwC’s background screening requirements scope and may be predicated on industry regulatory requirements (i.e., FDIC, FINRA, SEC, etc.) imposed on the client. Supplier, at their own cost and expense, must conduct the most stringent background screening required for Resources assigned to PwC or PwC’s clients. If Supplier is unable to fulfill PwC or PwC client’s background screening requirements, they will need to escalate a request to PwC's Background Team at us_pwc_supplier_background_escalations@pwc.com.
Suppliers are required to use a PwC Approved Screening Vendor. To ensure compliance with PwC's screening standards and requirements, all suppliers, even those with existing private business accounts with a PwC approved screening vendor, must register through the instructions provided below to evaluate candidates for positions at PwC. Existing private business accounts cannot be used for these candidates, as they may not meet PwC's compliance standards. Furthermore, if a PwC client specifies a preferred screening provider, the supplier must register with the vendor chosen by the client.
Business Information Group (BIG) |
HireRight | |
| Contact Details for Set Up | Michael Carnation, Senior Account Manager mcarnation@bigreport.com | Setup is done through the HireRight registration microsite. |
| Service Coverage Locations | Business Information Group (BIG) is a global provider. | Services in 200 countries and territories. |
| Customer Service Options | Times: 24 hours a day, from 10pm Sunday to 10pm Friday night. | Times: 7 days a week. |
Support Options: phone, email, live chat, or fax. |
Support Options: phone, email, live chat. | |
| Contact Information: Located on the myBIG portal. | Contact Information: Listed under Contact HireRight section on the microsite. |
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| International Education Degree Credentialing Service Providers | No – Other acceptable sources to use are the following: |
Yes - If the resource provides international information for their education and it is in scope for the package. |
The scope of background screenings conducted or procured by Supplier for Resources must, at a minimum be consistent with PwC’s Background Screening program requirements or as specified in the Supplier’s contractual agreement with PwC (if applicable).
Scope of screening criteria |
Verification method |
Discrepant information includes |
Social Security Number Trace This inquiry consists of a trace of the subject’s SSN to verify:
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TransUnion SSN Trace |
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Criminal history records - 10 year* This inquiry consists of a criminal history record search under the subject's name and all other names stated by the subject or developed during the course of the investigation. Searches will be conducted for the location of the subject's stated and developed residence(s), employment and education location(s) during the past ten years (or the maximum period permitted by law, if less) and will cover the following:
*Where permitted by applicable law |
National Criminal Database and Applicable Court System |
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National sex offender registry This inquiry consists of a nationwide review of registered sex offenders inclusive of 50 U.S. states, the District of Columbia, Puerto Rico and Guam. This search accesses public records information from each state regarding the presence or location of offenders, who, in most cases, have been convicted of sexually violent offenses against adults and children. |
Sex Offender Registry | A confirmed listing on the national sex offender registry (where permitted by applicable law) |
Government watch lists This inquiry consists of a review of numerous government watch lists which include individuals, organizations, and companies that have been placed on a watch status by the United States Government, European Union, United Nations Security Council, World Bank or foreign governments. |
Review of the following lists, at a minimum, but may include others:
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A confirmed listing on any of the Government watch lists |
Department of Motor Vehicle records This inquiry consists of a state-wide check of the appropriate motor vehicle files based on the state of license issuance. The inquiry will cover the following:
Note: In the event that a subject is considered a High Risk Driver, based on information developed as a result of this search, the subject may be required to complete a Motor Vehicle Safe Driving course in order to satisfy PwC's insurance requirements. |
State Department of Motor Vehicle records site |
Within the last 10 years or the maximum time permitted by applicable law, if less:
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Professional Licensing/Certifications This inquiry will consist of verification of all professional licenses or certificates reported by the personnel. Supplier will verify the following information for each such license or certificate:
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Respective Issuing body All reported licenses/certifications must be verified |
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Education - Highest Degree, must include, at a minimum: High School Degree, GED, or equivalent This inquiry consists of a verification of the highest diploma/degree earned by the subject. Additional academic experience will be verified upon request of PwC. The inquiry will attempt to verify the following:
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Degree Verification Service (National Student Clearing House) or School’s registrar’s office. For international education the background vendor will need to verify the equivalent country degree and if the background vendor is unable to provide these services, then acceptable sources to use are the following: |
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Employment - 10 years This inquiry attempts to verify all employment history during the last ten years and verifies the following:
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Require >50% of employment history to be directly verified through an automated method (official verification databases i.e., The Work Number, CCC) or directly contact the employer's HR department to obtain confirmation. In this case, the HR department name cannot be provided by the subject. Names and telephone numbers provided by the subject to confirm prior employment in lieu of direct checks with prior employers do not satisfy PwC's background screening requirements. If automated confirmation and direct contact to the employer's HR department (not provided by the subject) cannot be obtained, alternate acceptable sources for verification include both (1) an IRS Transcript, and (2) (if not already included in the IRS transcript) an IRS form 1099, W2, paystubs or equivalent country documentation. Use of alternative sources must be flagged to PwC. In rare and extenuating circumstances, alternative tax documents may be used in place of the IRS Transcript, as part of the discrepant review process defined by PwC. |
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Resume Comparison (Excludes interns, acquisition and alliance candidates, and others as applicable to the role.) Background vendor should compare resume provided by the candidate to the information provided on the background check application. |
Using candidate resume and details provided in background check application to run the comparison. |
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Politically Exposed Persons The Politically Exposed Persons Search determines whether the subject is a Politically Exposed Person (PEP) based on a proprietary database containing publicly available information from local, national, and international sources including but not limited to government and associated websites, official gazettes and other publications, and data from additional proprietary PEP databases. |
Respective Government watchlist Database. |
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| Sanctions & Litigation Search consists of a review of various government agencies’ records to identify any legal and enforcement sanctions imposed on an individual and company who is the subject of suspensions, prohibitions, civil money penalties, cease and desist order, etc. |
The agencies searched must include (if applicable) the Securities and Exchange Commission (SEC), National Association of Securities Dealers (NASD), Commodity Futures Trading Commission (CFTC), Department of Veterans Affairs, Department of Justice, Federal Deposit Insurance Corporation (FDIC), Former Federal Home Loan Bank Board, Regional Transportation Commission (RTC), Financial Industry Regulatory Authority (FINRA), Interpol, and US Export Administration Regulations (EAR), or comparable foreign agency |
A reportable and confirmed record where the subject is identified as having any legal and enforcement sanctions and is the subject of suspensions, prohibitions, civil money penalties, cease and desist order, etc. |
Business interests (if applicable to role) Search consists of a review of Secretary of State records, as well as the records of business reporting agencies, in the state in which the subject resides. This inquiry will attempt to identify businesses in which the subject may maintain an interest as an officer, director or principal of any company. Records searched extend only to those companies that have been the subject of a report of information-gathering agencies. |
Secretary of State records, as well as the records of business reporting agencies, in the state in which the subject resides |
A reportable record from a business(es) where the subject may hold a leadership position such as an officer, director, or principal |
Civil litigation (if applicable to role) Search consists of a civil litigation records search for the previous seven (7) years under the subject's stated and developed name(s), for the subject's stated and developed residence(s), employment and education location(s), as applicable. This inquiry will cover the following.
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Civil litigation records with Applicable Court System |
A reportable and confirmed record where the subject is named as a plaintiff or defendant within the past seven years |
Credit check (financial profile) (if applicable to role) Search consists of accessing credit bureau information and will attempt to reverify the following information:
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Credit Reporting Agencies |
Bankruptcies, liens and judgments Use of name(s) or address(es) not previously reported by candidate Inconsistency in any of the following:
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Securities and Exchange Commission (“SEC”) (if applicable to role) Search consists of a review of the SEC's records of securities ownership filings regarding individuals and companies reporting ownership of 5% or more of a public company's stock. This search entails reviewing these records under the subject's name or company's name. |
SEC records |
A reportable and confirmed record where the subject has ownership of 5% or more of a public company’s stock |
If Supplier identifies discrepant information on the background screening report for a Resource, Supplier is required to follow applicable law including, in the US, providing the candidate the opportunity to respond to the discrepant finding. The Supplier must complete and issue the “Pre-Adverse Action Notice” that clearly identifies each discrepant finding and affords the candidate a reasonable period to review and respond, in accordance with all applicable laws and regulations, including the Fair Credit Reporting Act. Once a response is received, Supplier must escalate the matter to PwC's People Operations Team. Supplier should provide sufficient information to understand the nature of the discrepant finding, any response from the candidate and an identification of the role for which the candidate is being considered. Supplier must also identify any missing or incomplete items. Supplier will be notified of PwC’s assessment of job-relatedness within 3-5 business days. PwC may request additional information if the information provided is insufficient. In such cases, Supplier will be advised and will need to determine its next steps. It is the Supplier’s responsibility to follow all applicable laws and regulations, including the Fair Credit Reporting Act, when determining a resource’s suitability for assignment with PwC and notifying the candidate of Supplier’s selection or non-selection decision. For a non-selection decision, the Supplier must complete and issue the “Post Adverse Action Notice.”
[Review and modify as necessary to apply with applicable law]
Hello,
You have previously completed a disclosure and an authorization for a background investigation related to your employment with or engagement by [SUPPLIER NAME], as part of the process of evaluating your application for assignment to provide services to PwC US Group LLP and/or its direct and indirect subsidiaries and affiliates (collectively, “PwC”).
A complete and satisfactory background investigation is required.
Attached below is a "Summary of Your Rights Under the Fair Credit Reporting Act." It is noted that this report contains discrepant information that may adversely affect your employment status with [SUPPLIER NAME] if left unresolved. It also may be necessary for you to provide additional information in order to complete your file. If you believe the information contained in the report is inaccurate, you may contact the consumer reporting agency which prepared the report for [SUPPLIER NAME].
To help complete your background investigation, please take the following actions:
1. Review and action the issue(s) marked as "Review" in the grid below.
| Service | Status | Action Required |
DEADLINE: All information should be submitted by close of business on <5 business days from date of email>, if not sooner to avoid a delay in your start date with [SUPPLIER NAME].
Illinois - 7 business days
San Francisco, CA - 7 business days
Los Angeles, CA – 5 business days, but add 10 more business days if a written request is made by individual for additional time
Philadelphia, Pennsylvania - 10 business days
New Haven, CT - 10 business days
Montgomery County, MD - 10 business days
Prince George County, MD - 10 business days
It is imperative that responses are received by the deadline. If additional time is needed to respond, please advise of the date the response can be expected by. All responses and supporting documentation should be emailed to [insert contact at SUPPLIER NAME].
[Review and modify as necessary to apply with applicable law]
<Date>
<Name of Recipient>
<Address of Recipient>
Dear <Name>:
You have previously completed a disclosure and an authorization for a background investigation related to your employment with or engagement by [SUPPLIER NAME], as part of the process of evaluating your application for assignment to provide services to PwC US Group LLP and/or its direct and indirect subsidiaries and affiliates (collectively, “PwC”).
Based, at least in part, on information contained in a consumer report prepared by [Background Check Vendor], a copy of which was previously provided to you, [SUPPLIER NAME] will be <withdrawing our contingent offer of employment><terminating your employment><postponing your start date><suspending your employment at this time>.
As explained in the "Notice of Consumer Report and Investigative Consumer Report and Summary of Rights under the Fair Credit Reporting Act" that you previously received, you are entitled to obtain a free copy of your consumer report directly from [background check vendor], if requested within 60 days of receipt of this letter. You may contact [background check vendor] at:
[Name]
[Address]
[Telephone Number]
You may also dispute directly with [background check vendor] the accuracy or completeness of any information in the consumer report provided. [Background Check vendor], however, did not make the decision to take this adverse employment action and will be unable to provide the specific reason(s) why this action was taken.
We wish you the best of luck in your career endeavors.
For resources working in or residing in New York City the New York City Fair Chance Act must be followed. To follow the New York City Fair Chance Act all non-criminal matters will be reviewed and resolved first. Once the non-criminal matters have been resolved then the Supplier must send the below email to the resource. Only thereafter will criminally background checks be reviewed.
Email to be sent by Supplier once review of non-criminal portion of background check completed.
[DATE]
Dear [Name of Applicant],
We are writing to inform you that you have successfully completed nearly all steps in [Supplier’s] pre-employment screening process, including as part of the process of evaluating your application for assignment to provide services to PwC US Group LLP and/or its direct and indirect subsidiaries and affiliates. The final step is to review the results of the criminal background and driving record/abstract check that has been obtained pursuant to your prior authorization.
We will be in touch if we have any questions or further steps are required as part of this review process. Otherwise we will let you know once the criminal background and driving record/abstract check review is completed.
If you have any questions, please do not hesitate to contact me.
Sincerely,
[Supplier Contact Person]
[Supplier Phone Number and/or Email Address]
Upon completion of PwC’s review of an individual's background screening report and assessment of job-relatedness, Supplier must complete the “TPL Supplier Certification Letter” naming each Resource selected for assignment to PwC or a PwC client and upload it to the TPL system. For questions regarding this process, please contact a member of PwC's Background Team at us_pwc_supplier_background_escalations@pwc.com.
(To be placed on Supplier's letterhead)
This letter will serve as certification to PwC that [Name of Supplier] ("Supplier") has conducted background screening on its personnel or subcontractor listed below who will: (1) require badge access to PwC site or a PwC client site; (2) have access to PwC networks or computing systems or PwC client networks or computing systems; (3) who will have access to PwC data, PwC people data or PwC client data; and/or (4) be subject to additional background screening requirements prescribed by a client for an anticipated engagement, in conformance with the areas of inquiry set forth in the Agreement dated [Date] between Supplier and PwC.
Name of Personnel Screened: ______________ |
Date Screening Completed: ______________ |
Name of Background Screening Vendor: ______________ |
By signing below, Supplier certifies that:
Supplier Representative Name: ___________________________
Supplier Signature: ___________________________ Date: ___________________________
Title: ___________________________
Tel #: ___________________________
Email Address: ___________________________
Supplier has determined, based on its review, that the above personnel are suitable for placement on assignment with PwC and/or its clients.
PwC reserves the right to update these terms from time to time.
Last updated March 2026