PwC rated as a Leader for Microsoft Dynamics 365 Services
PwC champions consulting-led business transformation.
PwC was cited as a Leader in The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019 report.
On consulting firms that provide Microsoft Dynamics consulting services, Forrester notes that “business consulting, cloud, and delivery excellence are key differentiators.”
The report states that: “PwC champions consulting-led business transformation. [...] The firm’s access to its clients’ C-suite and consulting led engagement philosophy allows it to approach problems business-first and top-down. Over the years, PwC has built a Microsoft practice that is broad as well as deep. It has also made a few small acquisitions, such as Outbox in Poland and NSI in the Middle East.”
The report further notes that “PwC has a close two-way relationship with Microsoft and has lent its business expertise to help Microsoft’s product teams build specialised business processes and workflows into Dynamics. [...] it demonstrates a willingness to engage in innovative, outcome-driven commercial models or provide a program management layer to de-risk engagements — even when other implementation partners are involved.”
“In Forrester’s evaluation, reference customers strongly called out PwC’s ability to engage both the C-suite and the technology organisation, its focus on the customer’s business success, an organisational structure that makes senior leadership available to clients throughout an engagement, and its ability to help guide a customer through very complex implementations. Consider PwC for programs with a broad transformational scope that start with a business problem and involve complex business processes or multiple geographies.”
