Trust is the link that connects your organisation, your customers, your stakeholders and the world
Consumer say ESG factors influence trust and advocacy in companies
Amid times of uncertainty, people look to institutions they can trust. The COVID-19 pandemic pushed organisations to repair, rethink, and reconfigure the way they function, and exacerbated many ongoing structural challenges our societies face: global and generational inequality, automation of jobs, rapid growth in digital data, and the rise of cyberattacks. Such increasing complexity has left individuals seeking transparency and reliable information.
For organisations that aim to inspire confidence, it is essential to build trust and deliver sustained outcomes amongst a broad group of stakeholders — from investors, employees, and customers to partners and local communities — and to offer a broad set of correct and valid data ranging from financials to Environmental, Social, and Corporate Governance (ESG) analysis.
PwC’s new global strategy - The New Equation - focuses on how we bring together unique combinations of people, powered by technology, to help clients build trust with their stakeholders and deliver sustained outcomes. It is based on analysis of global trends and thousands of conversations with clients and stakeholders and builds on more than a decade of sustained revenue growth and continued investment.
PwC helps organisations build trust in their operations, systems and processes and meet the rising expectations of transparency and stakeholder engagement.
“Transparent and consistent reporting will help create the conditions for progress and increased trust.”
In collaboration with the International Business Council of the World Economic Forum (WEF), PwC has helped develop a set of broad performance measures that all businesses can use consistently to demonstrate their progress against environmental, social and governance (ESG) indicators.
Companies are encouraged to integrate this single set of universal metrics into their mainstream reporting — and to leverage it towards greater transparency on societal impact.