Building trust and transparency

There's never been a more important time for organisations to demonstrate their impact on broader society

Amid times of uncertainty, people look to institutions they can trust. As the COVID-19 pandemic pushes organisations to repair, rethink, and reconfigure the way they function, the pandemic has exacerbated many ongoing structural challenges our societies face: global and generational inequality, automation of jobs, rapid growth in digital data, uncertainty around evolving tax policies, and the rise of cyberattacks. Such increasing complexity has left individuals yearning for transparency and reliable information.   

For organisations that aim to step forward and inspire confidence, it is essential to build trust amongst a broad group of stakeholders —  from investors, employees and customers to partners and local communities — and to offer those entities a broad set of correct and valid data ranging from financials to Environmental, Social, and Corporate Governance (ESG) analysis.

At PwC, we help our clients build trust with their stakeholders through delivery on expectations, risk management, transparent reporting and independent analysis of information. Through our guidance and services, we help clients create value by measuring both shareholder return and non-financial metrics that impact society to strike a balance between profit and purpose — and drive commercial success.

“Transparent and consistent reporting will help create the conditions for progress and increased trust.”

Bob Moritz PwC Global Chairman

Increasing transparency with the WEF

In collaboration with the International Business Council of the World Economic Forum (WEF), PwC has helped develop a set of broad performance measures that all businesses can use consistently to demonstrate their progress against environmental, social and governance (ESG) indicators.

Companies are encouraged to integrate this single set of universal metrics into their mainstream reporting — and to leverage it towards greater transparency on societal impact.

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