Agile business models so you can lead in a shifting landscape

Business services

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The business services sector is a key pillar of the economy. But with rising costs, digital disruption and tightening regulation, success demands agility. It also requires smart tech adoption, streamlined operations, strong contract management and commitment to industry standards. It’s how the right strategies hold up—even as markets move.

How we can help

Across our tax, assurance and consulting services, we bring our technology, data and deep industry specialists to help you navigate complexity and drive sustainable success. Working together, we help you boost efficiency, attract talent and craft data-driven growth strategies. All while maintaining trust and strengthening your reputation. 

Optimising operations

We work with you to build a strategic foundation for growth and resilience. Streamline operations. Increase flexibility. Improve efficiency. So you can stay competitive—no matter the market conditions.

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Developing smart strategies

Informed decisions are at the heart of building and maintaining a strong market position. We help clarify where you stand, explore new opportunities, adapt to policy changes and uncover what truly drives value. Whether it’s guiding corporate transactions or optimising operations, our diverse teams of specialists work alongside you to create data-driven strategies that fuel growth and resilience.

Investing in your people

Your people are your competitive edge. Investing in them fuels performance and resilience—fostering a culture of excellence and continuous improvement. With tailored solutions, we help businesses upskill their employees, close talent gaps and build digital capabilities. The result: future-ready teams equipped for a rapidly changing industry.

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Leveraging AI-driven insights

We help you apply the potential of AI and data to reshape your business strategy, upskill your workforce, boost efficiency and improve customer satisfaction.

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Video 04/11/24

PwC's Global Business Services Index

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Global Business Services Index

PwC’s Global Business Services Index presents an outside-in view of the Business Services industry, providing a deep-dive analysis into the performance of each of the eight key sectors.

Using four key metrics—growth, profitability, productivity and cashflow—the performance of each sector is given a ‘Sector Index Score’ for 2023, which has been developed based on an analysis of the data from a sample set of 247 international companies and firms. The detailed sector reports also provide sector strong points, challenges and priorities for future success.

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Explore the domains of growth

Industries are reshaping around fundamental human needs, creating value through collaboration across interconnected domains that now replace traditional value chains. Explore the domains relevant to your sector.

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Mark Anderson

Mark Anderson

Global Business Services Leader, PwC United Kingdom

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