Indonesia telecommunications sector overview and market update

indo telco hero image
  • June 2026
Indonesia’s telecommunications sector is undergoing a structural shift—from a connectivity-driven growth model to a strategic digital backbone—reshaping how value is created, captured, and scaled across the digital economy.

Key perspectives

  • Scale meets structural pressure
    Strong demand fundamentals—supported by mobile services contributing ~60% of industry revenue—are offset by a predominantly prepaid base (~97%), constraining pricing power and sustaining ARPU pressure.

  • Telecom as national digital infrastructure
    The sector is transitioning from a direct economic contributor into a foundational digital backbone—enabling productivity, inclusion, and cross-sector digital transformation.

  • Efficiency and consolidation as strategic imperatives
    Industry consolidation and infrastructure optimisation are redefining competition, with scale, cost discipline, and capital efficiency emerging as critical success factors.

  • Future growth lies beyond connectivity
    Connectivity alone will not drive future growth—value is increasingly shifting toward enterprise solutions, cloud, and digital services, supported by targeted 5G and broadband expansion.

Industry overview

Indonesia’s telecommunications sector continues to demonstrate resilient growth, underpinned by one of the largest digital populations in Southeast Asia and accelerating data consumption. With total industry revenues reaching approximately USD17–18 billion in 2025, the market is heavily anchored by mobile services, which contribute around 60% of overall revenue.

At the same time, the sector remains structurally shaped by a prepaid-dominated user base—accounting for approximately 97% of subscribers—driving intense price competition and limiting average revenue per user (ARPU) expansion despite sustained increases in data usage. Looking ahead, the market is expected to grow at a steady mid-single-digit pace through 2030, supported by continued network investment, rising data demand, and gradual expansion of fixed broadband access.

60%

industry revenue contributed by mobile services

Beneath this growth, however, lie structural challenges that define Indonesia’s telecom landscape. The country’s archipelagic geography continues to create uneven infrastructure development and digital adoption across regions, reinforcing the sector’s dual role as both a commercial industry and a critical enabler of inclusive connectivity. Telecommunications operators are therefore balancing profitability with the need to extend network coverage to underserved areas, positioning the sector as a foundational pillar of Indonesia’s digital economy. As the market matures, future value creation will increasingly depend on the industry’s ability to deliver high-quality, scalable connectivity while unlocking growth across adjacent digital ecosystems and enterprise-driven services.

97%

subscribers relying on prepaid services

The current economic engines of telecommunication

In 2025, Indonesia’s economy grew by 5.11% year-on-year, with the information and communication technology (ICT) sector contributing 4.40% of the gross national product (GDP) and expanding by 8.35%. This marks a clear shift from 2010 levels, when ICT accounted for 6.48% of the GDP and grew by 13.46%, underscoring a moderation in both growth and economic share over time. These trends highlight the sector’s evolution from a direct growth driver to a foundational digital infrastructure layer—enabling productivity, innovation, and value creation across Indonesia’s broader digital economy.

Regulatory and tax considerations in an evolving Indonesian telecom landscape

Indonesia’s telecommunications sector operates within a structured regulatory framework, with activities spanning network operations, service provision, and special telecommunications under Law No. 36 of 1999 and the risk-based licensing regime of Government Regulation No. 28 of 2025. Market entry requires licences from the Ministry of Investment and Downstream Industry (BKPM) and the Ministry of Communication and Digital Affairs, alongside compliance with sector-specific permits and infrastructure requirements.

Beyond licensing, the regulatory landscape is rapidly evolving, driven by spectrum reforms and increasing convergence across telecom, data governance, AI, and cybersecurity. Coupled with ongoing industry consolidation and evolving tax frameworks, compliance is shifting from a procedural requirement to a strategic enabler—positioning operators that proactively navigate this complexity to capture long-term opportunities in Indonesia’s digital economy.

Indonesia telecommunications sector overview and market update

Explore insights on Indonesia’s telecommunications sector, from market trends to regulatory and strategic developments

Contact us

Abdullah Azis

Partner, Jakarta, PwC Indonesia

+62 21 509 92901

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Lukmanul Arsyad

Partner, Jakarta, PwC Indonesia

+62 21 509 92901

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Lok Budianto

Partner, Jakarta, PwC Indonesia

+62 21 509 92901

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Subianto

Partner, Jakarta, PwC Indonesia

+62 21 509 92901

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