PwC Indonesia's 2025 Transparency Report

transparency report
  • February 2026

PwC Indonesia’s 2025 Transparency Report sets out how we deliver high‑quality, independent assurance by strengthening our System of Quality Management under ISQM 1, deepening our investment in people, technology and culture, and enhancing the robustness of our monitoring activities to maintain public trust. Highlighting strong inspection results, extensive training hours and a continued commitment to ethical conduct and accountability, the report demonstrates how we combine human insight with advanced digital tools to reinforce our purpose of building trust in society and solving important problems.

86%

of respondents felt they received consistent messages about the importance of audit quality from firm leadership. (2024: 83%)

90%

of respondents felt the work they do contribute to PwC purpose (2024: 90%)

In a world of constant change, quality cannot be a static, check‑the‑box exercise. For us at PwC Indonesia, delivering the highest quality is rooted in a deep understanding of our clients’ businesses—and providing insights that are not only technically sound, but commercially relevant and actionable.

Eddy Rintis, Territory Senior Partner, PwC Indonesia

PwC Indonesia’s approach to quality is supported by the PwC network’s Quality Management for Service Excellence (QMSE) framework, aligned with ISQM 1 and Indonesia’s SPM 1 requirements. Our System of Quality Management continually strengthens quality through Assurance Quality Indicators, Real‑Time Assurance and evidence‑based root cause analysis. With the backing of advanced technology, specialist expertise and a consistent accountability framework, we deliver high‑quality assurance services that reinforce transparency and trust across our stakeholder community.

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PwC Indonesia’s culture and values are built on our commitment to building trust, strengthening audit quality and delivering high‑quality assurance in line with global expectations. We foster a quality‑focused culture where every individual plays a role, reinforced by strong leadership, ethical standards, transparent communication and the PwC Values that guide how we work with clients and each other. Through continuous assessment, mandatory training, open feedback channels and robust accountability mechanisms, we ensure our people consistently uphold behaviours that enhance trust, integrity and assurance quality across our firm.

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PwC Indonesia’s people strategy is built on developing trusted professionals with the agility, technical expertise and industry insight needed to deliver high‑quality assurance in a rapidly changing environment. Guided by the PwC Professional framework, we invest in continuous learning, coaching and career development to help our people grow with confidence. With structured training programmes, strong performance support, inclusive leadership and a culture that values wellbeing, we ensure our teams have the skills, judgement and resilience to deliver audit quality that meets rising stakeholder expectations and strengthens trust in the work we do.

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PwC Indonesia’s audit approach combines deep professional judgement with advanced technology, including data analytics and artificial intelligence, to deliver high‑quality, insightful and efficient assurance. Leveraging our global audit methodology and digital tools—such as Aura, Connect, Halo, Count, PwC Confirmations, the Smart Audit Platform and Chat PwC—we enhance risk assessment, strengthen audit procedures and improve transparency throughout the engagement. Supported by specialist expertise, robust consultation processes and a strong focus on the responsible use of technology and AI, our human‑led and technology‑enabled approach enables us to deliver audits that are reliable and responsive to the increasing complexity of today’s business environment.

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PwC Indonesia maintains strong audit quality through a comprehensive monitoring programme that integrates Real‑Time Assurance, Engagement Compliance Reviews and globally coordinated PwC network inspections. These activities evaluate whether audits are performed in line with professional standards and firm policies, while root cause analysis and targeted remediation drive ongoing quality enhancements. With consistent reporting to leadership and clear accountability measures, our monitoring framework supports dependable, high‑quality assurance and strengthens stakeholder trust.

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Our people are specialists with deep industry knowledge and expertise, leading our audits with a human-led approach that is empowered by technology and enriched with data-enabled insights. By integrating advanced digital tools, such as automation, data analytics, and artificial intelligence — into our audit processes, we enhance precision, efficiency, and our ability to uncover deeper insights. This synergy between human judgment and technological innovation enables us to deliver audits that are not only of the highest quality but also responsive to the growing complexities of today’s business environment.

Jumadi Anggana, Territory Assurance Leader

PwC Indonesia's 2025 Transparency Report

Contact us

Eddy Rintis

Eddy Rintis

Territory Senior Partner, PwC Indonesia

Tel: +62 21 509 92901

Jumadi Anggana

Jumadi Anggana

Partner, PwC Indonesia

Tel: +62 21 509 92901

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