Tech-enabled care so you can achieve breakthrough results
Reimagining healthcare in Indonesia
Indonesia’s healthcare sector is undergoing rapid transformation. With rising chronic diseases, an ageing population, and major policy reform, the industry is evolving to meet growing demand for accessible, affordable, and high-quality care.
Healthcare spending now exceeds IDR200 trillion, and digital innovation is accelerating across telemedicine, AI diagnostics, and health data platforms. The Omnibus Health Law and BPJS expansion are reshaping the regulatory landscape, encouraging private sector growth and public-private collaboration.
Despite its potential, the system faces challenges—uneven access, workforce shortages, and high out-of-pocket costs. These issues are driving demand for smarter hospitals, scalable health-tech solutions, and strategic investment.
We work with investors seeking long-term value, hospital groups aiming to modernise care delivery, and tech startups building the future of health. Our team brings deep expertise across medicine, science, technology, operations, and policy—helping clients lead with purpose, agility, and impact.
A digital shift in healthcare
Digital health is emerging as a powerful solution. The government’s Digital Health Transformation Strategy aims to integrate electronic health records, streamline service applications, and foster innovation across telemedicine, AI diagnostics, and health data analytics. With over 170 million smartphone users, mobile health platforms are expanding access to care, especially in remote areas. The digital health market is projected to exceed USD 1 billion by 2025.
Our role in shaping the future of health
We help clients navigate and lead through this transformation. Whether you're investing in new facilities, scaling health-tech solutions, or modernising hospital operations, we bring strategic insight and local expertise to every step. We work with investors seeking long-term value, hospital groups aiming to deliver smarter care, and startups building the future of health.
Expertise that delivers
Our team combines deep knowledge across medicine, science, technology, operations, and policy. We understand the complexities of Indonesia’s healthcare landscape and the urgency of its reform agenda. With a people-centric, digitally enabled approach, we help clients deliver impact—improving lives, strengthening systems, and unlocking growth.
Key benefits of working with PwC
We provide thorough consulting services across the full spectrum of healthcare, catering to private equity investors, insurance, diagnostics, medtech, digital technology, and health system design. Our expertise covers the following areas:
Strategy and planning
Market entry strategy, strategy execution, market assessment and feasibility, partner search, innovative business models
Transaction advisory
Commercial and operational due diligence, finance due diligence, corporate finance, M&A, equity and asset valuation
Operations transformation
Operations optimisation, revenue enhancement, business process improvement, brand perception, SOP formulation and implementation, human capital transformation
Assurance, risk, and compliance
Audit, internal audit, tax, compliance and risk management, IT risk management and financial risk management
Digital and technology
ERP implementation, patient engagement tool, CRM - digital front door, cyber security, advanced data analytics and Intelligent automation, RPA
Environmental social and governance (ESG)
Purpose discovery, strategy and roadmap, ESG data reporting and data management, ESG digital solutions, ESG due diligence review
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Our event
PwC Indonesia is proud to support the Ministry of Health’s first-ever Indonesia Healthcare AI Hackathon on 13–14 October 2025 as an Exclusive Knowledge Partner. This is part of PwC's contribution in supporting the Health Transformation Agenda. This international competition attracted 278 proposals from ten countries, bringing together participants from diverse professional backgrounds to address five of Indonesia’s most pressing health challenges: cardiovascular disease, diabetes, stroke, stunting, and tuberculosis.
Representing PwC Indonesia, Healthcare Leader Eric Darmawan delivered the opening remarks, highlighting the potential of AI to transform Indonesia healthcare in the future and the importance of collaboration in developing innovative, tech-enabled solutions for a healthier, more inclusive future.
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