Powerful forces are reshaping the banking industry, creating an imperative for change. Players will need to be agile, to leverage and embrace the cutting edge of technology, and appreciate that emerging customer needs and lifestyle demands are engrained in every offering. They must understand what’s possible, where the latest technology innovations are, what systems can deliver them and what should be pursued.
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The future of banking
Good things come in small packages. The banks of the future will be simpler, smaller and equipped with a lot more technology and partners - this is how Winston Nesfield, our partner in Strategy&, envisions the future of Digital Banking.
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How PwC can help
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