Creating customer value with Salesforce

Introducing a new value equation for the fully connected customer

Transform with Salesforce and PwC and say hello to your new competitive edge

Tomorrow’s customer is already here. To help you meet their needs, we’re introducing a new equation that ensures every engagement is relationship-enhancing.

Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, the new value equation goes end-to-end with Salesforce to bring customers closer with every click.

Playback of this video is not currently available


Hello, tomorrow. Your workplace is ready

Learn how PwC and Salesforce are helping the world get back to business.

Learn more

Create your front office of the future

In 2017, PwC set out on a journey to become a digitally enabled organization with our global deployment of Salesforce. Read our Trailblazer story and learn how our people-centric approach to digital transformation can help guide you along your journey.

Read our story

Create your front office of the future

Find solutions for your industry

"I enjoy doing things that haven’t been done before; creating solutions for tomorrow, that didn’t exist yesterday."

Ian Kahn Partner, Salesforce Practice Leader for Consumer Markets, PwC US

Case studies

PwC has worked with companies around the world on their Salesforce implementations. Here are a few examples of how we’ve helped.

Case Study: More Trevor Project crisis counselors means more help for LGBTQ youth in need

Region: United States

Using Salesforce technology with our BXT approach, we helped The Trevor Project modernize their volunteer system to extend their reach, because more volunteers = more opportunities to save the lives of LGBTQ youth in need. Learn more about how we helped modernize and automate The Trevor Project.


How companies are transforming the customer experience with Salesforce

Region: Hong Kong

Salesforce case studies: Retail & Consumer, Financial Services, Construction, Hospitality & Leisure, Technology


Leadec: Leading the way with digital transformation

Region: EMEA

Leadec has moved from being a technical cleaning provider to being the frontrunner in industrial services. Watch how Salesforce and PwC are enabling them to become the leading service provider for the factory of tomorrow through their digital transformation.


Reinventing client relationship management (CRM) using a digital deal management platform

Region: United States

Find better ways to capture, share, and monetise deal analytics.


Follow us

Contact us

Reggie Walker

Reggie Walker

Partner, US Chief Commercial Officer, Global and US Salesforce Alliance Leader, PwC United States