Responsible business

Ethics and Business Conduct

Our purpose is to build trust in society and solve important problems. This, combined with our values, guides our behaviour and actions. Our infrastructure for sound governance, independence, ethics and compliance is equally important. 

You can read more about our approach on our ethics and compliance page.

Explore the different ways we are supporting our people, clients and suppliers by helping them to achieve their full potential.

Realising the potential of our people

We’re a community of nearly 328,000 people in 152 countries. We’re dedicated to working together to solve important problems.

Our global strategy, The New Equation is fuelled by our purpose, values and behaviours. Its mission is to help organisations build trust with their stakeholders and deliver sustained outcomes. A place where innovative mindsets and smart technologies come together with fresh, diverse perspectives - human led, tech powered.

Our priority is our people - keeping them safe, protecting jobs, looking after their wellbeing, providing opportunities to learn and grow, and continuing to build a diverse and inclusive workforce

As we evolve as a business we’re also upskilling our people. We’ve been on a digital transformation journey to change the way we work - creating space for our people to learn, build and scale innovation.

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people together
clients together

Working with clients

Our impact comes from the work we do every day, helping clients navigate many of the complex systems - capital markets, tax and economies - that underpin society. We believe we also have a responsibility to help these systems evolve, so they benefit communities and society more widely.

Success is no longer measured by just financial success, but how well you prepare for and adapt to a highly dynamic world. Continual innovation is needed to inspire and lead positive change throughout business communities. At PwC we bring together an unexpected and dynamic combination of talent and technology - to help our clients drive their Environmental, social and governance (ESG) strategy into the heart of their business.

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Working with suppliers for positive change

We expect the same level of integrity and business conduct from our Third Parties and their personnel as we do our own people. These standards are explained in our Global Third Party Code of Conduct

As part of our net zero commitment to reducing emissions in line with a 1.5 degree climate scenario, we want to work with suppliers that have the same level of climate ambition as us. So we’ve made a commitment that at least 50% of our purchased goods and services suppliers (by emissions) will have set science-based targets to reduce their own climate impact by FY25. We will also transition to 100% renewable electricity in all territories by 2030. In FY22, we achieved our commitment to source 100% renewable electricity across our 21 largest territories. We now source over 90% of our electricity from renewable sources across our network.


Many of our firms will also take action to drive positive impact through procurement, for instance:

  • PwC UK is working with the Buy Social initiative, to bring social enterprises into their supply chain.
  • PwC Netherlands has introduced a circular procurement policy in line with their ambition to make their operations fully circular by 2030.
responsible business
policy and advocacy

Helping shape and accelerate the global climate and ESG policy agenda

We need significant change in economic structures that guide the economy. These changes will help both business and society. We’ll contribute to this change, by using our experience across sectors and countries, and across purpose, corporate governance, incentives and reporting.

We’re also working with policy makers, standard setters and businesses to align around a common set of reporting standards for non-financial information. Ultimately, these standards can help to create trust in businesses that can demonstrate good performance, as well as trust in society’s ability to do the right thing on the issues that matter.

We’re supporting global efforts to develop transparent and robust ESG reporting frameworks and standards. This includes work with the World Economic Forum International Business Council¹, the Financial Stability Board’s Task Force on Climate-related Financial Disclosures (TCFD), the Global Reporting Initiative (GRI), the Sustainability Accounting Standards Board (SASB) and the International Integrated Reporting Council (IIRC).

Source: ¹World Economic Forum International Business Council. September, 2020. Measuring Stakeholder Capitalism: Towards Common Metrics and Consistent Reporting of Sustainable Value Creation.

Contact us

Bethan Grillo

Bethan Grillo

Global Corporate Sustainability Managing Director, PwC United Kingdom

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