PwC and Salesforce

The new equation for your fully connected customer

Your trusted transformation partner

At PwC, we work at the intersection of business and technology to provide innovation to fuel your customer experience. We can help you deliver the seamless anywhere, anytime access your customers have come to expect by combining our business and strategy expertise​ with our award-winning solutions powered by Salesforce technology to enable transformation across your business.

Playback of this video is not currently available


Our regional Salesforce capability

We are a multi-award winning team with a strong regional presence across the Middle East. Our team has over 14 years experience in the design and delivery of your customer experience, sales, service, experience, CRM, marketing, analytics and mobile requirements.

  • Regions Leading Salesforce Multi Cloud Partner

  • Largest digital practice in the region

  • +

    Salesforce Certifications across the region

  • +

    Certified professionals in region

  • +

    Successfully delivered customer project across the region

  •  Years

    delivering Multi Cloud Salesforce solutions in the region

  • x

    Salesforce Partner of the Year Winner in Middle East

  • x

    Salesforce Advanced Knowledge Partner awards Middle East

  • Salesforce Partner awards globally

PwC is an award-winning partner

39 Salesforce Awards

PwC is a recognized leader in digital transformation. Since 2013, PwC has won more innovation awards than any other systems integrator.

  • Outstanding New Logo Middle East Consulting Partner of the Year 21/22

  • Connected Ecosystem - Middle East Consulting Partner of the Year 21/22

  • Marketing Cloud Innovation Award

  • MM+ Implementation Partner of the Year (India): Dineout

  • MuleSoft Growth and Emerging Partner of the Year (EMEA)

  • New Partner of the Year (EMEA)

  • Partner of the Year (South Africa)

  • Commercial Business Partner of the Year (South Africa)

  • Partner of the Year (Middle East)

  • Salesforce Knowledge Partner of the Year (Middle East)

  • Nonprofit Consulting Sales Partner of the Year (EMEA)
  • Community Cloud Trailblazer, Partner of the Year (Bolt Award)
  • Service Innovation Award
  • Manufacturing Innovation Award
  • Consumer Goods Innovation Award 
  • Financial Services Partner of the Year (UK)
  • GB+ Implementation Partner of the Year (India)
  • GB+ Implementation Partner of the Year
  • Financial Services   Partner of the Year (UK)

  • Salesforce Trailblazer Award presented to lan Kahn, PwC Salesforce Consumer Markets Leader

  • Best Performing Bolt on AppExchange Bolt Award

  • Best Bolt for Financial Services Bolt Award

  • Best Bolt for Consumer Goods Bolt Award

  • Travel & Transportation Innovation Award

  • Philanthropic/Foundation Innovation Award

  • Marketing Cloud Innovation Award
  • Salesforce’s fastest growing Partner Award (France)

  • Best Enterprise Business Unit Partner Award (Poland)

  • Community Cloud Partner of the Year Bolt Award

  • Best Lightning Flows Solution Bolt Award

  • Retail Innovation Award

  • Travel & Transportation Innovation Award
  • Retail Innovation Award

  • Manufacturing Innovation Award 

  • Community Cloud Innovation  Award
  • Marketing Cloud Innovation Award

  • Sales Cloud Innovation Award
  • Mobility Cloud Innovation Award

  • Sales Cloud Innovation Award

Find the solution that best suits you business needs

Click to explore our solutions that help you solve your most pressing business challenges and further increase the capabilities of your existing Salesforce implementation.

PwC solutions powered by Salesforce Customer 360

With our deep industry experience, we have award-winning solutions and accelerators to help you enable the full potential of your Salesforce Customer 360, while putting trust at the heart of your Salesforce transformation.

Learn how to maximize your Salesforce investment and unite your sales, service, marketing, commerce, IT, and analytics around the most valuable asset of your business — your customers.

Solutions designed to deliver transformative business results for any industry

Preparing for tomorrow’s consumers, today

Execute strategies on the impact of risk and regulation, FinTech, and the ever-changing customer

Digital solutions to transform your business and patient experience

Make the leap to more digital, dynamic and efficient operations

Bringing forward-thinking technology to our evolving world

  • Revenue Cloud
    Simplify your buying process, introduce recurring revenue and improve revenue efficiency
  • Media Cloud
    Manage your modern advertising deals more effectively

Real Estate 360

Property 360 is a one stop solution for real estate companies and real estate developers, to help them manage their sales process, customer services and broker related services, all on a single salesforce platform. Property 360 gives an end to end solution for all real estate and property requirements with specific processes and procedures pre built and ready to go.  Everything you need, on a single integrated platform.


HexaBPM is a Business Process Management Engine for Salesforce that has been developed by PwC and enables the delivery of complex processes that require dynamic decision, forms and interactions between different users. It is an ISVForce approved product by Salesforce and currently privately listed in AppExchange.

Employee Service Platform: On-Boarding and Self Service

PwC’s Onboarding and Self-Service Solution is an employee engagement solution that enables a company’s workforce to find any information they need.

Service Excellence

PwC's Service Excellence solution is designed to make it easier than ever for you to exceed customer service expectations. By leveraging our advanced technology tools that let you predict customer problems, forecast call center volume, and improve agent performance, you’re able to quickly achieve higher revenues and lower costs -- and build more loyal, happier customers.

Commercial Excellence

PwC’s Sales and Marketing Excellence Solution is an end-to-end process solution from initial inquiry to order, all on a single platform. It provides a seamlessly integrated capability from sales through service that can help you improve speed and efficiency, turn insights into action, and increase customer loyalty.

Connected Digital Front Office

PwC's Connected Digital Front Office solution for Consumer Goods, powered by Salesforce’s Consumer Goods Cloud, provides a suite of solutions that are designed to unlock and accelerate growth and productivity across Retail Execution, Channel Sales, Service, Commerce, Commercial Analytics, and more.

Always on Workforce

PwC's Always On Workforce solution helps employees discover, engage and collaborate—boosting employee satisfaction, productivity and innovation throughout the entire work lifecycle.

Employee Service Platform: Pre-Boarding

PwC’s Pre-Boarding Solution guides newly hired employees through an intuitive pre-boarding process.

Employee Service Platform: Recruiting

PwC’s Recruiting Solution uses predictive and artificial intelligence to create a single destination for HR teams to manage all of their recruiting processes.

Supplier Relationship Management

PwC’s Supplier Relationship Management Solution (SRM) is a cloud-based integrated solution, that facilitates collaboration and increases relationship visibility between suppliers and buyers with intuitive, self-service capabilities for suppliers in a central location.

Supplier Marketing Community

PwC’s Supplier Marketing Community is a user-friendly solution leveraging Salesforce Communities. It provides suppliers a “one stop shop” for personalized, real-time marketing campaign information.

Retail Clienteling

PwC’s Retail Clienteling Solution is a cloud-based platform that helps retailers deliver a differentiated, personalized, and seamless experience to their customer. It integrates with the hardware and/or legacy applications retailers need to run their business.


PwC’s GuestLive solution is designed to transform the guest and employee experience. It provides frontline employees with actionable insights at key moments of each guest’s journey, including before, during, and after travel, to deliver better experiences, generate more value, increase efficiency, and build loyalty.


{{contentList.dataService.numberHits}} {{contentList.dataService.numberHits == 1 ? 'result' : 'results'}}


{{contentList.dataService.numberHits}} {{contentList.dataService.numberHits == 1 ? 'result' : 'results'}}

Follow us

Contact us

Ali Hosseini

Ali Hosseini

Chief Digital Officer - Partner, PwC Middle East

Tel: +971 4 304 3100

Arun David

Arun David

Partner, Front Office transformation, PwC Middle East

Tel: +971 55 552 0408

Matthew Drum

Matthew Drum

Client Engagement & Alliances Lead, PwC Middle East

Tel: +971 56 682 0624