Proudly supporting our government and public sector clients as they pursue their powerful national transformation agendas.

Government and Public Services

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Our purpose is to build trust in society and solve important problems, and our strategy for achieving this is to work as part of a community of solvers, addressing the two most fundamental needs our government and public sector clients across the Middle East have.

With more than 40 years experience serving our clients in the region, we deliver outcomes for organisations, stakeholders and communities that make a positive and sustainable impact. Our solutions, from strategy and policy through to execution, are human-led and tech-powered. These solutions are driving real-life results for our region as it goes through a period of massive and fast transformation.

Learn more about how we are supporting governments in their transformation journeys

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    GPS 2022

    Client issues and challenges

    Disruption, recovery and trust in government

    The majority of Middle East governments have successfully navigated the crises of the past years while maintaining trust in government. The future belongs to those who demonstrate agility in proactively engaging with the changes that the future brings while delivering on citizen needs and expectations.

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    Social development and reform

    The social agenda is a top priority for Middle Eastern governments moving forward and is the hallmark of the change sweeping across the region. Employment, poverty, accessibility and regulatory/ judicial reform are issues that underpin this critical area.

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    Innovative delivery models

    As the region adapts to emerging needs and capitalises on technology, new models of delivery – based on collaboration and partnership will drive the design and execution of government public services. These new models will be based on operational models that capitalise on the region’s vibrant private and non-government sectors.

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    A powerful ESG agenda

    Environmental, Social & Governance is a top priority for Middle East governments. The region is warming at twice the global average. By 2050, it will be 4 degrees warmer than the 1.5-degrees mark needed to save humanity. Additionally, 9 of the world’s 10 most water poor countries are Middle Eastern.

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    Ability to execute and realise the benefits

    Governments in the Middle East have set very ambitious transformation plans and visions. These visions need to be paired with the ability to execute and ensure they deliver the intended benefits for citizens and society.

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    Our expertise and value

    The Middle East is both the most urbanised and one of the fastest urbanising regions in the world. Two-thirds of Middle Eastern populations live in cities – well above the global average of 50%. This places a strategic importance on cities and local government as a priority sector.

    New and re-emerging cities

    • One of the most exciting trends in the region, cities are being recreated and developed to directly meet and cater to national aspirations and citizen needs. Future looking by design, these cities are redefining traditional development models and trajectories.                                                                          

    Nature-based solutions and a powerful ESG agenda

    • Due to their density, cities are at the centre of the ESG agenda. In the Middle East, the significant consequences posed by current environmental conditions positions ESG at the forefront of policy makers’ agendas. As a result, innovative, nature-based solutions are becoming synonymous with cities and local governments.                                                                                       

    Smart, smart… everything 

    • The emphasis on equity, accessibility and agility has amplified the speed of digitisation and integration of services across local government. In many cases, this requires an upheaval of the ecosystem (both physical infrastructure and human capital), but also ensuring readiness for the future.

    Hazem Galal

    Cities and Local Government Global Leader and Global Smart Mobility Co-Leader, PwC Middle East

    +971 4 3043393

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    Get in touch with our experts

    If you have any questions about how we are supporting government transformation, please complete the below form and we'll contact you as soon as we can.

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    Contact us

    Rami  Nazer

    Rami Nazer

    Partner, EMEA Government & Public Services Leader, PwC Middle East

    Tel: +971 2 694 6800

    Ammar Hindash

    Ammar Hindash

    ME Government and Public Sector Consulting Leader, PwC Middle East

    Tel: +966 56 943 3700

    Amal  Larhlid

    Amal Larhlid

    Partner, EMEA Government & Public Sector Sustainability Lead, PwC Middle East

    Maarten Wolfs

    Maarten Wolfs

    Capital Projects and Infrastructure Leader, PwC Middle East

    Tel: +971 4 304 3100

    John Saead

    John Saead

    Middle East Risk Leader, PwC Middle East

    Tel: +966 56 007 9699

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