Consumer Markets

As technology rapidly changes every industry, PwC's Consumer Markets sector brings an in-depth understanding of industry dynamics, extensive experience along the entire value chain and broad functional capabilities. We’re helping businesses evolve and thrive in a changing world.

How resilient Middle East consumers have responded to COVID-19

Our new report is based on a Global Consumer Insights Survey COVID-19 Pulse – a snapshot survey that analyses how consumer attitudes in the region have been affected by the lockdown. It identifies key regional trends to watch in a retail landscape likely to be impacted by social distancing and other virus-suppression measures for some time to come.

Click here to read the report

 

Trust may be intangible, but it is a crucial motivation in consumer purchase decisions. Trust is not just a value; it is a strategic asset essential for business success. Consumers trust brands they love, value organisations that use their data responsibly and are loyal to businesses that address environmental concerns. With the rise of GenAI, trust is even more pivotal, as consumers need reassurance about data security and ethical AI usage. Trusted brands benefit from greater consumer engagement, enhanced personalisation in sales and strong brand advocacy.

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    norma-taki-retail-leaders-circle-mena summit

    Norma Taki, Deals Partner and Consumer Markets Leader speaks about the most significant emerging trends and growth potentials in the retail sector. Watch her interview at the RLC Global Forum in Riyadh.

    Contact us

    Norma Taki

    Norma Taki

    Deals Partner and Consumer Markets Leader, PwC Middle East

    Tel: +971 4 304 3100

    Stephen Anderson

    Stephen Anderson

    Strategy Leader, PwC Middle East

    Roy Hintze

    Roy Hintze

    Partner, Middle East Consumer Markets, PwC Middle East

    Tel: +971 56 682 0528

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