Equipping retail and consumer leaders across the Middle East with leading edge expertise and insights to manage change, navigate complexity and unlock value.
Learn moreTourism & Hospitality businesses must meet the challenges of consumer trends, economic conditions, technology and competition. With our end-to-end understanding of the tourism and hospitality industry and unparalleled expertise, PwC's Global Tourism & Hospitality Center of Excellence team of experts, will help you re-emerge with resilience into sustainable growth.
Learn moreOur new report is based on a Global Consumer Insights Survey COVID-19 Pulse – a snapshot survey that analyses how consumer attitudes in the region have been affected by the lockdown. It identifies key regional trends to watch in a retail landscape likely to be impacted by social distancing and other virus-suppression measures for some time to come.
Middle East shoppers have retained many of the habits and attitudes that were embedded during the COVID-19 pandemic. They favour retailers who provide efficient delivery, both in-store and online, while they are willing to pay more for locally made products.
At the same time, the region’s consumers are increasingly choosy and agile. Middle East retailers are dealing with higher costs and supply chain issues, and their challenge is to retain the loyalty of digitally savvy shoppers who can - and often do - switch easily between channels, outlets or brands. Part of the solution is to recognise that Middle East consumer choices are increasingly influenced by environmental, social and governance (ESG) factors.
Middle East consumers continue to become more confident about engaging in everyday activities that they took for granted before the pandemic – dining out, going...
Our June 2022 Global Consumer Insights Pulse Survey finds that even amid disruption, consumers expectations are high
Middle East consumers continue to become more confident about engaging in everyday activities that they took for granted before the pandemic – dining out, going...
In February we published the Middle East findings of PwC’s annual Global Consumer Insights Survey (GCIS), just before governments across the region took rapid...
Despite continued economic risks, the US lodging industry is expected to remain on stable footing through 2020.
Hospitality & Leisure trends 2019
Saudi Arabia has embarked on a new, transformational era of growth led by Vision 2030 towards economic and social development whereby leveraging the potential...
Although per capita spending in the GCC on food sector is leveling off, there are opportunities in snacks, spreads, prepared meals, and ready-to-drink beverages...
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