Key findings from PwC’s 23rd annual CEO survey
US CEOs plan operational efficiencies to help drive growth vs. 77% CEOs globally
US CEOs say their upskilling programs have been “very effective”
US CEOs “extremely concerned” of effect of cyber threats on growth prospects
US CEOs have a distinct take on the world in 2020. They’re among the most pessimistic about global growth, but among the most confident about their own organizations’ growth prospects. They’re far more likely than peers globally to rely on new M&A to power growth. They’re doubling down on operational efficiencies in 2020, more than we have seen in recent years, thanks to intelligent automation and cloud-enabled tech services. US CEOs are turning uncertainties from trade conflicts into opportunities to build tech- and data-driven supply chains and sourcing strategies. Expect US CEOs to channel discontent with the progress of employee upskilling programs into new efforts to raise the Digital IQ of their organizations. They count on it heavily to power their growth.
They’ve embraced—and some are leading—the Fourth Industrial Revolution. It’s not surprising that cyber threats are most concerning to them. Cyber disruptions could become a drag on growth. CEOs are consumers too, and they’re signaling lower tolerance for breaches. How to bounce back faster from operational and IT disruptions is part of the practical agenda for 2020. Watch for US business leaders stepping up engagement with industry peers, customers, and government to advance privacy and data protection—and trust—in 2020.
“Investing in people and helping them continually develop their skills should be embedded in a company’s culture. That doesn’t just mean training people in what the company decides is important to them. At least a portion of the learning agenda should be based on what the individual chooses to learn about.”