Privacy statement

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This privacy statement was last updated on 28 October 2018

Introduction

PwC is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights in relation to personal data. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

As used in this privacy statement, “PwC”, “us”, and “we” refer to the PwC network and/or one or more of its Member Firms that may process your personal information. Each Member Firm in the PwC network is a separate legal entity. The data controllers of your personal information are one or more of the Member Firms listed here. For further details, please see www.pwc.com/structure. See http://www.pwc.com/gx/en/about/office-locations.html for a list of countries and regions in which PwC Member Firms operate.

In this privacy statement, we refer to information about you or information that identifies you as “personal data” or “personal information”. We also sometimes collectively refer to handling, collecting, protecting or storing your personal information as “processing” such personal information.

PwC processes personal data for numerous purposes. Our policy is to be transparent about why and how we process personal data. 

Click on the links in our index to take you to the more detailed sections of this privacy statement.

To find out more about our specific processing activities, go to our processing activities.

Our legal grounds for processing your personal data

Your local law may require us to set out in this privacy statement the legal grounds on which we rely in order to process your personal information. In such cases, we rely on one or more of the following processing conditions:

  • our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses and the legitimate interests of our clients in receiving professional services from us as part of running their organisation (provided these do not interfere with your rights);

  • our legitimate interests in developing and improving our businesses, services and offerings and in developing new PwC technologies and offerings (provided these do not interfere with your rights);

  • to satisfy any requirement of law, regulation or professional body of which we are a member (for example, for some of our services, we have a legal obligation to provide the service in a certain way);

  • to perform our obligations under a contractual arrangement with you; or

  • where no other processing condition is available, if you have agreed to us processing your personal information for the relevant purpose.

Transfers of personal data

Cross-border transfers

If we process your personal information, your personal information may be transferred to and stored outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information.

Where we collect your personal information within the EEA, transfer outside the EEA will be only:

  • to a recipient located in a country which provides an adequate level of protection for your personal information; and/or
  • under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses approved by the European Commission.

The US member firm of PwC, PricewaterhouseCoopers LLP and its affiliated US subsidiaries (together, “PwC US”), adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information that is transferred from the European Union and its Member States, and the EEA and Switzerland to the United States.  PwC US has certified that it adheres to the Privacy Shield Principles within the scope of PwC US’s Privacy Shield certification. To learn more, see the PwC US Privacy Shield Policy.

Other PwC Member Firms

For details of PwC Member Firm locations, please see http://www.pwc.com/gx/en/about/office-locations.html.

We may share personal data with other PwC member firms where necessary in connection with the purposes described in this privacy statement. For example, when providing professional services to a client we may share personal information with PwC Member Firms in different territories that are involved in providing advice to that client.

Third Party Providers

We may transfer or disclose the personal data we collect to third party contractors, subcontractors, and/or their subsidiaries and affiliates. Third parties support the PwC Network in providing its services and help provide, run and manage IT systems. Examples of third party contractors we use are providers of identity management, website hosting and management, data analysis, data backup, security and cloud storage services. The servers powering and facilitating our IT infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.

The third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by PwC, and to flow those same obligations down to their sub-processors.

Other disclosures

We may also disclose personal information under the following circumstances:

  • with professional advisers, for example, law firms, as necessary to establish, exercise or defend our legal rights and obtain advice in connection with the running of our business. Personal data may be shared with these advisers as necessary in connection with the services they have been engaged to provide;
  • when explicitly requested by you;
  • when required to deliver publications or reference materials requested by you;
  • when required to facilitate conferences or events hosted by a third party;
  • To law enforcement, regulatory and other government agencies and to professional bodies, as required by and/or in accordance with applicable law or regulation. PwC may also review and use your personal information to determine whether disclosure is required or permitted.

Security

We have implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration or destruction. Only authorised persons are provided access to personal information; such individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted to or by us.

Changes to this privacy statement

This privacy statement was last updated on 28th October 2018

We may update this privacy statement at any time by publishing an updated version here. So you know when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to review this privacy statement periodically to be informed about how we are protecting your information.

 

Contact us

If you have questions or complaints about this privacy statement or the way your personal information is processed, or would like to exercise a legal right in relation to your personal data, please contact us by one of the following means:

Form: Contact form

Email: privacy@pwc.com
Post: PricewaterhouseCoopers LLP, One Embankment Place, London, UK, WC2N 6RH

You may have the right to lodge a complaint with your local data protection regulator.

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