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Crisis preparedness assessment

Are you ready for disruption?

Equipped with an understanding of your ability to respond to a crisis, your organisation can prioritise and allocate resources accordingly.

The crisis preparedness assessment will help you determine how ready you are to respond to an unplanned disruption.

Analysing your answers to more than 180 questions across nine core crisis management components, PwC’s proprietary, web-based platform quantifies and benchmarks your readiness to respond to a crisis.

36% of organisations report that they have not been prepared in assessing the long-term threat of the COVID-19 pandemic and what it means for corporate strategy.

Source: PwC’s Global Crisis Survey 2021

Forewarned is forearmed

With the right information, your response to even the most drastic crisis — a massive data breach, a pandemic, a widespread corruption scandal — can help you weather the storm, recover and emerge stronger.

The crisis preparedness assessment, customised for your needs and preferences, provides a detailed snapshot of your crisis management capabilities. You’ll have a clear, measurable benchmarking score on maturity and a prioritised roadmap to enhance your program.

Additional benefits of the assessment include:

  • Increased confidence to manage any situation
  • Improved efficiency and effectiveness using governance tools, structure, and third parties to reduce blind spots and pain points
  • Enhanced engagement with stakeholders
  • Increased brand strength and reduced reputational risk

Determining strengths and challenges

Organisations that lack a crisis program can fall behind when a disruption hits. Rather than calmly moving ahead with a strategic response, unprepared organisations are constantly reacting to the next emergency — and there can be many, depending on the nature of the crisis.

The crisis preparedness assessment gives you the information you need to formulate and prepare an appropriate response.

If your assessment reveals you’re lacking a meaningful governance structure, for instance, you can design one before a crisis situation develops. Or if you discover that one of your functional teams has created a powerful data-collection tool, you can adapt it to track critical information during a crisis.

A roadmap for opportunity

Our crisis preparedness assessment begins with an evaluation of your current state. We measure your level of crisis preparedness, your preparedness objectives and your crisis capabilities in comparison to industry peers.

From there, our tech-enabled tool helps you prioritise our recommendations, and we work with you to develop a roadmap to get you there.

We take an investigative approach that applies forensic analysis and practical measurement to glean observations through interviews, data and other means.

The result is an actionable, robust roadmap customised for your organisation.

Crisis Preparedness Assessment tool

PwC’s dynamic web-based platform

180+ questions across nine core crisis management components scalable to client’s size and complexity

Responses are used to quantify and benchmark readiness to respond to a crisis, and develop a tailored roadmap for improvement

Delivers leading practices dedicated to crisis preparedness and response

Provides consistent delivery in assessments of companies’ readiness to respond

Incorporates leading global standards to help our clients prepare for crises

An exclusive tool, grounded in experience

Rooted in deep experience working side by side with clients through crises, PwC’s crisis preparedness assessment will help you design the right path for your organisation.

Our specialists built the evaluation tool. We’ve refined its framework, applying lessons learned through decades of working in crisis. And we’ve continually enhanced the assessment to heighten its impact and relevance to your plan for responding to crisis.

With that kind of experience to guide you, your organisation can be confident in your ability to prepare for the next crisis, to build resilience and to emerge stronger.

Contact PwC's Global Crisis Centre

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Contact us

Kristin  Rivera

Kristin Rivera

Partner, Global Leader, Forensics & Crisis, PwC United States

Melanie Butler

Melanie Butler

Partner, UK Territory Crisis Leader, PwC United Kingdom

Dave Stainback

Dave Stainback

Principal, US Territory Crisis Leader, PwC United States

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