FS Technology

The accelerating pace of technological change is the most creative - and disruptive - force in the financial services ecosystem today. Technological advances have real world implications on the financial services industry and institutions need to adjust their business models accordingly.

FS Technology

With technology becoming a transforming agent for every sector of the financial services industry, our global FS clients are looking at technology with inspiration. This represents for us the opportunity to bring together our global financial services technology capabilities to support our clients through their transformative digital journey while reforming their strategies in light of COVID-19.

Our vision is to develop the most impactful and innovative global FS technology platform in the professional services industry. We have initially organised our platform around 5 sets of capabilities, supported by our global Service Delivery Centers and our alliance partners. Each of these capabilities are spearheaded by a leader(s), whose roles will be to drive greater consistency across our delivery efforts, and create a fun and exciting global community dedicated to serve our clients. We also work closely with our FinTech team, looking to create more synergies and opportunities across the technology ecosystems of our clients.

Financial Services 2020: 10 Technology Game Changers

1. FinTech is the new business model…you must embrace it or become irrelevant


2. The sharing economy will be embedded into every part of the financial system


3. Blockchain will be very important, but will it be revolutionary?


4. Digital is mainstream


5. “Customer intelligence” becomes the most important determination of revenue growth and profitability

6. Automation and robotics advances unleashes a wave of “re-shoring” and localisation


7. The public cloud becomes the dominant infrastructure model


8. Cyber will be the #1 risk facing financial institutions


9. Asia will emerge as a key center of technology-driven innovation


10. Regulators will increasingly use technology to embed supervision into day-to-day operations

Global Financial Services technology takes 5 key capabilities to market

Digital transformation

Business process transformation, CRM, mobile and core systems transformation

Cyber security

Risk management, threat intel & management, incident response and identity & access management

Analytics & new technology

Advanced analytics, big data, cryptocurrencies, robotics and artificial intelligence

Risk and regulatory technology

IT risk & resilience, financial crime, KYC, customer compliance, GRC, capital/credit/market risk, privacy and disaster recovery

CIO advisory

Enterprise Architecture, IT Governance,  IT Cost & Value Management, IT Sourcing, Cloud, IT Operations & Service Management

Contact us

Julien Courbe

Global FS Advisory Leader, PwC United States

Tel: (646) 471-4771

Mark Leaver

Financial Services Technology Leader, PwC United Kingdom

Marcus von Engel

Principal, PwC United States

Tel: +1 (805) 305 8646

John Sabatini


Tel: (646) 471-0335

Xiaorong Huang

China, Hong Kong Technology Consulting Leader, PwC China

Tel: +86 (21) 2323 3799

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