Our approach

A catalyst for change

We use corporate responsibility (CR) as a societal lens, helping us to understand stakeholder expectations and societal trends, manage our activities in light of these, invest in positive societal change that delivers on our purpose and measure a broader set of business metrics.

We aim to go beyond doing the right thing to catalysing change in four focus areas: responsible business, diversity and inclusion, community engagement, and environmental stewardship.

We recognise that across the network, our firms are at different stages of their journey. As such, we utilise our leadership ladders to provide practical guidance and inspiration to progress from foundation level to CR leadership. All PwC firms are expected to fulfil key elements of the Foundation Level while our 21 largest firms are expected to achieve all Foundation level indicators.

In addition to our leadership ladders we set a series of commitments for the period FY14-FY16.  Future commitments are under development. At a network level CR is governed at PwC by the Global Corporate Responsibility Board (GCRB) chaired by Richard Oldfield, Global Clients and Markets Leader, and comprised of global and local leaders from across the network, and also includes an external independent adviser.



Infographic about CR aims, focus and management

Part of it

We believe in lending our voice to advocate for change on important issues and be part of forums and initiatives that help organisations to navigate the road to sustainability.

For example:

  • COP21 – we were actively involved in supporting the landmark COP21 summit and objectives, including signing the World Economic Forum’s open letter to government leaders urging concrete action to address climate change.  
  • We're supporting the development of the Natural Capital Coalition – offering a standardised framework to identify, measure, and value impacts and dependencies on natural capital.
  • We have been a proud signatory to the UN Global Compact (UNGC) since 2002 (read our communication on progress) and participate in working groups including Sustainable Energy for All and CR Reporting and Transparency.
  • Sustainable Accounting Standards Board (SASB) – we're helping develop and disseminate sustainable accounting standards.
  • We co-created the R!SE Initiative with the UN to help encourage risk-sensitive investment.
  • We work with the World Business Council for Sustainable Development (WBCSD) across multiple work streams, including co-chairing Action2020 and contributing to the Low Carbon Technologies Partnerships initiative (LCTPi).
  • We're helping the International Integrated Reporting Council (IIRC) develop their standards.
  • We're a gold member of the Global Reporting Initiative.


We're committed to listening to our stakeholders, understanding expectations and using this information to help us improve our business. Each of our firms undertakes a range of engagement to help us understand the issues that matter most.

Download our list of stakeholders

UNGC commitment

PwC has been a proud signatory to the UN Global Compact since 2002.

Read our latest communication on progress summary



"This is a rare opportunity, as individuals and as a network, to step into the major challenges facing our world and influence the outcomes on an unprecedented scale.” Robert Moritz, PwC Global Chairman

Commitment status

The table below outlines progress to date against our CR commitments for FY14-FY16.

These commitments relate to the implementation of our network CR strategy for our 21 largest firms and enhancements to our CR reporting at the network level.



In progress






Network coverage


Harness the power of our Network to scale responsible business behaviours

Align to the global CR strategy



Assess themselves against the leadership ladders and develop clear progression plans



Set targets for improved performance in the questions relating to CR in the Global People Survey



Increase the positive social impact of our community activities

Provide opportunities for their people to take part in skilled volunteering activities



Pilot output and outcome-based performance measurement for their community activities



Implement a local environmental policy and environmental management approach



Enhance the transparency and relevance of our CR reporting

Enhance our reporting at the network level by including stakeholder engagement efforts



Put in place internal reporting structures to improve reporting on their CR performance



Introduce performance-based targets for the network as a whole


In progress

We are in the process of developing Network wide CR targets.

Gain assurance on FY16 priority network key performance indicators



By December all firms will have had their data related to priority network key performance indicators either internally audited or assured. 



Contact us

Kirsty Jennings
Global Corporate Responsibility Leader
Tel: +61 3 8603 0174

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