AI agents can reimagine the future of work, your workforce and workers
AI is reshaping work—faster than ever. Discover how AI agents redefine workforce strategy, business models, and competitive advantage. Are you ready?
Unlocking business value with AI agents
Agentic AI signifies a transformative advancement in artificial intelligence, defined by systems with autonomous decision-making capabilities, data analytics capabilities and the ability to execute tasks autonomously. These sophisticated systems are revolutionising industries by offering intelligent solutions that can unlock new levels of productivity, enhance efficiency, improve customer engagement, streamline operations and drive business value.
PwC’s strategic collaboration with Microsoft makes it easier for organisations to take full advantage of AI agents. Our global alliance helps organisations to use AI agents as critical assets across the business to support innovation and increase business efficiencies. Together, we support industries in all sectors at all stages of the AI journey, from facilitating cloud migrations to offering tailored AI use cases to full AI agent adoption.
AI agents and the business impact
AI agents are intelligent tools that are designed to automate workflows, enhance productivity and support decision making. Using Microsoft Copilot agents, businesses can gain even more efficiency enhancements and productivity gains from the Copilot platform.
Explore the impact that AI agents can have on businesses:
PwC's agentic AI solutions built on Microsoft
PwC and Microsoft providing businesses with flexible, high-impact AI solutions tailored to numerous use cases across a wide range of business functions. These include sales, HR, procurement, IT and inventory management—and much more. Agentic AI offers almost endless possibilities, from improving customer engagement to increasing sales conversions.
The future of work – a secure and responsible business-led transformation
While AI agents provide significant autonomy, an effective model emphasises collaboration and dynamic oversight. Humans and AI increasingly work together, each harnessing their distinctive strengths. Implementing responsible AI necessitates a sophisticated approach to control. Human judgment is essential for responsible decision making, strategic guidance and ensuring alignment with human values.
The principle of human leadership can guide the development of clear protocols that delineate the boundaries of AI autonomy and facilitate appropriate human intervention. And with PwC’s investment in AI capabilities—and an industry-leading relationship with Microsoft—we can help you develop a secure and responsible business-led transformation, powered by AI agents.
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