PwC, AWS and Workday helps businesses embrace the future of work

  • Insight
  • 5 minute read
  • February 20, 2025

The challenge

Workday’s cloud-based applications help businesses unlock new efficiencies and growth opportunities by better managing their people, money and more. We saw an opportunity to extend those services to customers and deliver that future faster by combining Workday’s expertise and capabilities with those of PwC and Amazon Web Services (AWS).

The alliance of PwC, Workday and AWS opens a new world of possibilities for businesses of all types. With a client base of more than 10,000 organisations across every industry, Workday recognises the constant pressure that businesses are under. Their people expect modern, convenient and continually updated services. Organisations expect technologies that keep their data and their money secure. They expect anywhere, anytime access to support and services. And they expect their service providers to answer questions and solve problems quickly.

But no organisation, no matter how large, can meet all of those expectations—and do that well—on its own. That’s why businesses need alliances like Workday’s collaboration with PwC and AWS. 

The approach

Through our alliance, Workday is extending the value of the products and services it offers by seamlessly integrating offerings from both PwC and AWS into the Workday platform, giving Workday’s customers access to a wealth of new capabilities. 

The approach builds on Workday’s existing relationships with both PwC and AWS. Workday is continually growing its ecosystem and creating   new alliances to support its customers’ digital business and transformation needs.

Workday has been an AWS customer and partner for many years. It uses several AWS cloud services and collaborates with AWS on innovation. It has prioritised being an early adopter of emerging technologies such as machine learning, AI and generative AI (GenAI). For example, Workday’s Adaptive Insights and other AI-powered tools are designed to help with talent acquisition, retention and development. By combining its own capabilities in these areas with those of AWS, Workday can better enable its customers to stay ahead of fast-changing business demands.

PwC has collaborated with Workday for many years, co-designing solutions in a way that lets Workday’s customers draw on both organisations’ unique strengths. Among the PwC capabilities that Workday has integrated into its platform are strategic thinking, a holistic approach to problem-solving, expertise in business transformation and change management, and our data-driven insights. Workday’s automation of HR and financial processes, enhanced by PwC’s digital transformation strategies, enable businesses to focus on strategic growth rather than on operational tasks. And Workday’s AI-powered talent management tools, combined with PwC’s strategic insights, help companies to anticipate workforce needs, streamline talent acquisition and nurture employee growth.

AWS and PwC have also worked together for many years, and the combination of their services delivers powerful synergies for enterprises. For example, AWS provides comprehensive security services that integrate with PwC’s advisory services to enable  compliance with industry standards.

The impact

Using the familiar Workday platform, Workday’s enterprise customers can now seamlessly access new capabilities and functionalities provided by PwC and AWS. This provides organisations undergoing digital transformation with a valuable combination of PwC’s strategic advisory services, Workday’s advanced HR solutions and the robust cloud solution infrastructure of AWS.

The Workday-AWS-PwC alliance means that businesses can easily tap into the strengths of all three organisations. This helps them to expand their reach globally, scale services efficiently and enable compliance with local laws, industry regulations, sustainability requirements and more, no matter where they operate. All three organisations’ services are seamlessly integrated, with application programming interfaces (APIs)   and microservices that support easy interoperability, enhance operational efficiency and help to reduce friction in digital transformation initiatives.

By gaining access to PwC’s expertise, for instance, organisations can benefit from our sector-specific knowledge and experience across dozens of industries, along with a deep understanding of issues at the local, regional and global levels. Combined with PwC’s digital transformation frameworks, Workday’s platform enables enterprises to automate key business processes like payroll, talent management and financial operations. Tools and services like Workday Prism Analytics for transforming data into actionable insights become even more powerful when integrated with PwC’s digital audit capabilities for automating compliance processes.

With an easier way to adopt services from AWS, Workday customers gain access to powerful cloud-based capabilities such as dynamic resource scaling, virtually unlimited data storage, advanced analytics and machine learning. Combined with Workday’s intelligent workflows, this can help businesses to—for example—deliver personalised employee experiences at scale, supporting improvements in retention and productivity. Organisations can quickly build new apps using low- and no-code tools, automate processes and replace legacy systems with faster, more efficient cloud infrastructure. Customers also gain greater freedom to choose how and where they run their Workday applications—whether in Workday data centres or on AWS.

And by working hand in hand with AWS, Workday applies near-zero-downtime weekly service updates for customers, which means minimal business disruption for customers’ mission-critical operations.

With the option to use both Workday and AWS services, Workday’s business customers gain greater flexibility in choosing where and how their data is stored, accessed and managed. By running Workday on AWS, they can meet local and regional data requirements with the knowledge that AWS can deliver the enterprise-grade levels of security, scalability and performance that they need. Through the alliance, Workday’s data-centric applications become even more powerful with AI-enhanced AWS capabilities that can help enterprises predict workforce trends, enhance employee engagement and optimise financial planning with unprecedented accuracy.

The alliance also enables businesses to purchase Workday solutions through the AWS Marketplace. Here, customers can gain AWS pricing benefits and can retire their Workday Annual Contract Value against their AWS spend commitments. Workday sales teams can also easily offer new and newly combined services to their business customers with existing AWS accounts.

By being able to draw on the combined AI capabilities of Workday, PwC and AWS, Workday’s customers will also be able to test innovative uses for AI and generative AI (GenAI), and benefit from PwC’s legal insights, process consulting and strategy expertise. The alliance is currently exploring use cases to improve everything from procurement to recruiting to skills development. And it’s pursuing continuous innovation to help businesses adapt to future challenges. By staying at the forefront of technology developments, the Workday-AWS-PwC alliance aims to enable businesses to not only be prepared for the future but equipped to shape it.

Through our alliance, PwC, Workday and AWS will continue to look for new ways to help businesses manage challenges, thrive and grow in today’s fast-evolving environment. To learn more, get in touch with PwC today.


© 2024 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only and should not be used as a substitute for consultation with professional advisors.

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