PwC appoints Jessica Shannon as Global Leader, Government & Public Services


02 November 2020 - PwC has appointed Jessica Shannon as Global Leader of its Government & Public Services (G&PS) practice. Jessica is a partner in PwC Ghana where she leads large-scale and transformative donor-financed projects across the Africa region. She also leads PwC’s World Bank Group portfolio, working with teams in more than 70 countries around the world to address pressing development challenges.

Jessica has a long history of supporting G&PS clients of diverse size and scale to navigate complex problems, previously serving in various leadership capacities in the US and in the Caribbean. As part of PwC’s Global Crisis Centre, she led a deployed team of professionals from West Africa, US, and UK throughout the Ebola epidemic. She has also been extensively involved with the COVID-19 pandemic response, as well as critical climate change initiatives.

In her global role, Jessica leads the G&PS practice team, which advises clients in local, regional, national and global government and public service entities across a range of areas, including defense, security, digital government, education, international development, cities and local government, and public finance. The practice has around 12,000 professionals worldwide.

Jessica earned a bachelor of science degree in finance and international business at the University of Minnesota, Twin Cities, and a master of business administration degree from Harvard Business School. She joined PwC US in 2014.

Jessica Shannon, PwC’s Global G&PS leader comments:

“I’ve always been passionate about public service and endeavor to make a lasting, positive impact in the world. My career at PwC has enabled me to do that by working with a multitude of organisations in the public and private sector, in developing economies and industrialised nations. In every case, the mission has been the same - solve society’s most important problems with innovative approaches to make a positive difference to people’s lives. 

Taking the helm of the G&PS practice at a time when governments and multilateral institutions are faced with a magnitude of challenges related to the COVID-19 pandemic, including the accompanying economic fallout and societal issues, is a great honour for me. I’m looking forward to working with our truly global network of G&PS experts to tackle the tough problems our stakeholders are facing today and share a perspective on what the future might hold.” 

Kevin Burrowes, PwC’s Global Clients and Industries leader comments:

“In the wake of the COVID-19 pandemic, we have a real opportunity to make a real impact on society by helping governments and public organisations deal with the challenges the pandemic has brought. Jessica has a passion for public service that was ignited when she volunteered with the US Peace Corps, and she’s continued to make a difference in the international development and humanitarian community throughout her career. Her purpose-driven leadership and expertise will guide our practice and our clients at a time when citizens and circumstances are requiring more of government at every level.”


PwC’s  Global Government & Public Services practice focuses on providing audit and assurance, tax and consulting services to local, national, regional and global government entities.

Contact us

Helen Harris

Manager, Global Communications, United States, PwC United States



About PwC: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see for further details.

© 2020 PwC. All rights reserved

Contact us

Mike Davies

Mike Davies

Director, Global Corporate Affairs and Communications, PwC United Kingdom

Tel: +44 7803 974136

David Faggard

David Faggard

Global Corporate Affairs & Communications, Senior Manager, PwC United States

Follow us