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Your crisis plan is the core of an effective crisis management program, providing critical structure and guidance when an unplanned event strikes.
Effective crisis plan development includes:
Articulating scenarios that rise to crisis level and how to assess the impact
Defining how incidents are escalated: from where, to whom, through what channels
Providing clear delineation of who’s involved in the response, expectations for those roles, and guidance for working together
Identifying key actions to consider and who’s responsible for those actions
56% of organisations had a crisis response plan in place prior to the pandemic.
Enterprise-wide disruptions provide an opportunity to review and refine your existing plans and to incorporate learnings and feedback from stakeholders.
And “peace time” is the ideal time to prepare for crisis.
In the process of developing your crisis plan, you’ll gain:
A dynamic, agile and crisis-agnostic tactical guide to mitigate negative effects
Clarity regarding consistent processes, responsibilities and tools
An important component of continuous improvement and building resilience
We’ve refined our approach to crisis response through decades of supporting businesses, applying lessons learned and continually enhancing our tools and frameworks.
Working side-by-side with our team to craft your response plan, your organisation will be prepared to mobilise, stabilise and strategise — and emerge stronger.