Indonesia’s 2027 Digital Trust Insights findings show that organisations are prioritising data protection, cyber infrastructure modernisation, responsible AI adoption, quantum readiness and AI-enabled cyber skills as they respond to a changing risk environment.
PwC’s Global survey gathered responses from 3,934 business and technology leaders across 71 territories, including 716 respondents across Asia Pacific and 45 in Indonesia. The Indonesia results provide an indicative view of how local organisations are approaching cyber risk, investment and emerging technology.
Geopolitical uncertainty is influencing how Indonesian organisations approach cybersecurity. Expanded threat intelligence, geopolitical monitoring, and government or industry collaboration are selected by 53% of Indonesian respondents, compared with 49% across Asia Pacific and 47% globally.
The finding points to an increased focus on external visibility and collaboration as organisations consider how geopolitical developments may affect operations, technology and supply chains.
1.1 Threat intelligence leads Indonesia’s response to geopolitical uncertainty
Source: PwC 2027 Digital Trust Insights Survey
As organisations adapt to a changing threat landscape, attention is increasingly turning towards how cybersecurity investments can support resilience, trust and long-term business objectives. The survey findings provide insight into the priorities shaping cyber spending decisions across Indonesian organisations.
Cyber investment among Indonesian respondents is focused on strengthening the foundations of digital trust. Data protection and data trust are selected by 71% as factors influencing cyber spending priorities, compared with 55% across Asia Pacific and 51% globally. Modernisation of cyber infrastructure follows at 69% in Indonesia.
Together, the results highlight the connection between protecting information and strengthening the technology infrastructure on which organisations depend.
2.1 Data protection and infrastructure modernisation lead Indonesia’s cyber spending priorities
Source: PwC 2027 Digital Trust Insights Survey
Many of these investment priorities are closely linked to the growing role of artificial intelligence in cybersecurity. As organisations look to improve efficiency, responsiveness and resilience, AI is emerging as a key component of cyber defence strategies.
Indonesian respondents show considerable confidence in allowing AI to undertake selected cyber defence activities. 62% would authorise AI agents to execute low-risk actions independently while requiring human approval before medium- or high-impact actions. This compares with 41% across Asia Pacific and 38% globally.
The preference is for controlled autonomy rather than unrestricted execution. Among Indonesian respondents, 11% would permit full execution autonomy, while 18% would allow AI to recommend actions and prepare an execution plan but require human approval before every action.
3.1 Indonesian organisations show greater confidence in controlled AI autonomy
Source: PwC 2027 Digital Trust Insights Survey
Greater AI autonomy also creates governance challenges. Accountability, explainability in decision-making, and liability concerns are cited by 62% of Indonesian respondents, making these the leading reported barriers to increasing AI-agent autonomy.
Concerns about the reliability and maturity of AI technology and workforce skills gaps in AI oversight and governance are each cited by 47%.
Organisations therefore need more than capable technology. Clear accountability, appropriate approval thresholds and people equipped to oversee AI-enabled cyber operations will also be important.
Although AI remains a major focus area, organisations are also looking beyond immediate priorities to address risks that may emerge over the longer term. Quantum computing is one such area, prompting organisations to begin assessing their readiness for future security challenges.
Preparing for quantum-related risk is becoming part of the longer-term cyber agenda. Among Indonesian respondents, 31% say their organisations are piloting and testing quantum-resistant security measures, while 22% are implementing them and 27% are exploring the issue.
4.1 Pilot testing leads Indonesia's quantum-resistant security journey
Source: PwC 2027 Digital Trust Insights Survey
Clear ownership is also emerging. Among the relevant Indonesian respondent base, 36% report that their organisation is currently forming a dedicated team or assigning ownership for quantum readiness.
4.2 Quantum readiness is beginning to move into implementation
Source: PwC 2027 Digital Trust Insights Survey
Successfully navigating these developments will depend not only on technology and security capabilities, but also on the people, leadership and governance structures that support them. Building a cyber-resilient organisation requires the right skills, oversight and accountability to translate strategy into action.
As cybersecurity becomes a growing boardroom priority in Indonesia, organisations are increasingly recognising that effective cyber resilience depends not only on technology, but also on having the right talent, skills and governance in place.
Investment in technology needs to be matched by investment in people. 76% of Indonesian respondents are prioritising AI-enabled tools and training people to work alongside them as part of their approach to developing and retaining cybersecurity talent. This compares with 55% across Asia Pacific and 53% globally.
The finding reinforces the connection between AI adoption and workforce readiness. Organisations need people who can use AI-enabled tools effectively while applying the judgement, governance and oversight required for responsible cyber operations.
5.1 AI-enabled tools and training stand out in Indonesia’s cyber talent strategy
Source: PwC 2027 Digital Trust Insights Survey
"As cyber threats become more complex and evolve at greater speed, organisations, are strengthening their focus on both technology and talent. The growing emphasis on threat intelligence and AI-enabled tools reflects a more proactive approach to cybersecurity, while also recognising the importance of governance, accountability and human oversight in building long-term resilience"
The Indonesia findings point to five areas for business and technology leaders to consider as cyber risk, artificial intelligence and emerging technology become increasingly connected.
PwC’s 2027 Digital Trust Insights Survey captures the views of business and technology leaders on the challenges and opportunities associated with improving and transforming cybersecurity over the next 12 months.
The Global research is based on 3,934 responses from leaders across 71 territories, collected from 6 May to 15 July 2026. The Indonesia findings are based on 45 responses, including 34 obtained through an external business panel provider and 11 through PwC territory network outreach.