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Society is living through a fundamental transformation in the way we work. The COVID-19 pandemic has caused sharp shifts in workforce strategy regardless of industries and regions. The differentiator is how quickly business and human resource (HR) leaders have been able to gauge, respond and navigate the ongoing health, economic and societal crisis. Organisations need to prepare themselves for the future by adapting to remote work, and health and safety protocols. It has never been clearer, organisations need a strong workforce strategy that helps them take action today to prepare for tomorrow's work, workforces and workplace, whatever that may look like.
As organisations prepare for the future of work and think about developing a strong workforce strategy that accounts for all stakeholders, they must implicitly consider how uncertainty, automation, People / HR practices, and their industry and geography should be considered.
To answer these questions, PwC has developed a diagnostic and maturity model, informed by our research and extensive experience in designing and implementing future workforce strategies. Our model assesses preparedness in five distinct areas: