PwC scales global AI agent ecosystem with Google Cloud, building more than 100 in EMEA for over 250 agents worldwide

  • Press Release
  • 3 minute read
  • October 15, 2025

London, UK – October 15, 2025 - PwC today announced the expansion of its AI agent ecosystem in collaboration with Google Cloud, introducing more than 100 enterprise-ready agents across Europe, the Middle East, and Africa (EMEA), and bringing the firm’s global portfolio to over 250. Building on the US launch of 120+ agents earlier this year, these agents help organisations accelerate outcomes through intelligent automation, improved decision-making and trusted, enterprise-grade governance. 

The EMEA expansion extends PwC’s alliance and co-innovation with Google Cloud, adding regional depth across languages, regulations, and industry nuances, while ensuring consistency and scale at a global level. By leveraging Google Cloud’s latest agentic technologies, including Gemini Enterprise , Vertex AI platform, Google’s Gemini models, the Agent Development Kit (ADK), Agent Engine and the Agent2Agent (A2A) protocol, alongside BigQuery for secure data access, PwC delivers secure, interoperable agents that cut cycle times and costs while meeting governance needs.

“Clients across EMEA are moving decisively from pilots to production—and they’re asking for speed without compromising trust,” said Dallas Dolen, Global Google Relationship Leader, PwC US. “By adding more than 100+ agents in EMEA to our global portfolio, we’re delivering reusable, governed agentic workflows that reflect local regulations, languages and industry realities. This is intelligence at scale: faster cycle times, lower costs and better experiences, engineered for enterprise needs.” 

Designed for outcomes and built for control, PwC’s agents enabled by Google Cloud combine LLM reasoning, real-world data integration and embedded domain expertise. Leveraging these agents, some clients have achieved up to eight times faster cycle times and more than 30% cost reduction in targeted processes, with humans in the loop to ensure judgment, compliance and continuous improvement. Reusable micro-agent patterns (typically five to ten agents per workflow) enable modular reuse, rapid adaptation and consistent governance across markets and platforms.

"Gemini Enterprise will provide the centralized platform customers need to bring the best of Google AI to every workflow and every employee,” said Victor Morales, VP of GSI Partnerships, Google Cloud. “Together with PwC, we will provide customers with the industry expertise and technical knowledge needed to accelerate their AI journeys and solve their most ambitious challenges with Google's leading technology."

Industry-tailored use cases now available include:

  • Financial Services: KYC remediation and AML alert triage; model risk documentation alignment 
  • Industrial and Manufacturing: supply chain exception management; visual quality inspection 
  • Energy and Utilities: predictive maintenance planning; field safety and grid analytics assistants 
  • Public Sector: citizen service triage and case resolution; document intake and multilingual correspondence 
  • Retail and Consumer: demand and assortment optimisation; returns anomaly detection and fraud risk 
  • Telecom and Customer Experience: multilingual intent routing and eligibility checks; complaint resolution 
  • Healthcare and Life Sciences: clinical documentation assistants; claims intake and coding validation 

In European healthcare, PwC is supporting the Limbach Gruppe SE in one of the largest AI agent license deployments in the region, rolling out agents across all 34 sites with a focus on administrative workflows as well as use by physicians and scientists, built with Google Cloud. Together, PwC and Limbach are building cross-site AI agents for functions such as procurement and marketing, using PwC’s use case ideation methodology. “We are advancing AI agents across our network to streamline administrative processes and support our physicians and scientists—with governance and enablement from day one,” said Dr. med. Patricia Geller, Management Board, Limbach Gruppe SE. “Partnering with PwC enables us to deploy secure, interoperable agents at scale across 34 sites. Our three-part training approach—AI basics, in-person sessions and expert forums—helps us align with the EU AI Act, while cross-site agents in areas like procurement and marketing accelerate impact based on proven use cases.”

Trust-by-design is central to PwC’s approach, with privacy and security controls, role-based access, audit trails, explainability and responsible AI practices embedded from day one. PwC’s agent OS, which integrates seamlessly with various vendor systems, unifies workflows across Gemini Enterprise and client-side Vertex AI frameworks, promoting modularity, governance and enterprise integration at scale.

“With so many agents now available globally, clients can move from first deployment to scaled impact quickly and confidently, with governance, security, and local requirements already integrated,” added Dolen. “Our focus is on converting ambition into measurable outcomes at pace.” 

Clients can contact PwC to request demos and executive briefings.

About PwC 

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.  

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Kevin Scott

Kevin Scott

Senior Manager, Corporate Affairs, PwC United Kingdom

Tel: +44 (0)7561 789014

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