PwC positioned in the Winner’s Circle in the new HFS report ‘HFS Top 10 Workday Human Capital Management (HCM) Services 2021. PwC was recognised for its Workday Service and Delivery capabilities, Investment in Business-Oriented Tools and Methodologies such as BXT and The Difference, and Client Market Tailored Tools.
The report evaluated 13 service providers in this research and HFS spoke with 35 client references provided by the participating service providers.
HFS states that ‘PwC’s BxT methodology focuses on personas, business outcomes, efficiency, and effectiveness in a highly engaging environment setting. All of these present key differentiators in the Workday services market.’
‘PwC has experience delivering international Workday Human Capital Management (HCM) services engagements’ said Khalda De Souza, Research Director at HFS Research, and author of the HFS Workday HCM Services 2021 Top 10 report. ‘This is backed by strong methodologies and a commitment to continue to invest in tools and technologies. Clients commend PwC on its functional expertise as well as its understanding of the HCM process.’
With regards to ‘optimization services growth’, HFS highlights that ‘PwC offers the full life cycle of Workday services and is focused on its optimization services. Its Next Level HR solution helps clients maximize the use of their Workday system.’
It is noted that ‘PwC has developed expertise and proprietary tools to support clients’ HCM transformation journeys with its focus on digital workforce transformation. Also, PwC’s Digital Risk services assist clients in understanding the implications of noncompliance to regulations.’
The report highlights that ‘clients commend PwC on the quality of its account management, flexibility, and its understanding of the HCM process. One client said of PwC, ‘They were not our vendor, they were our partner in this massive transformation.’
‘We are proud to be recognised by HFS and clients for our excellence in Workday Human Capital Management Services’ said Russ Riggen PwC Global Workday Leader. ‘PwC’s HCM Solution powered by Workday provides a digital, integrated and powerful platform to help our clients achieve a function that does more than just manage human resources data - it helps organizations realize their business objectives. We provide our clients with end to end HR expertise from strategy through execution, supporting them throughout their Workday implementation, and helping them optimize their solution after it is live.’