Family and friends: PwC makes analyst day in India all about the clients and their stories

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04/11/19

With an atmosphere designed for relaxing and sharing stories, PwC’s Analyst Day in India captured the firm’s current position as a global consultancy with intense local client relationships, a well-defined set of offerings across the entire digital transformation landscape, and a solid, sustained, evolutionary framework in BXT (Business-eXperience-Technology).

Technology Business Research Inc, a leading independent technology market research and consulting firm has published their event perspective on PwC’s India Analyst Day.  

In the report, Principal Analyst, Patrick Heffernan discuss their views on PwC based upon a day of client stories, PwC briefings and informal discussions in the firm’s Gurgaon Experience Center (EC).  Over the course of the day, TBR met with PwC clients from across India and with the firm’s global leaders for Clients and Markets and Technology Consulting, as well as PwC partners and professionals responsible for client accounts in India, Japan and the Middle East.  

According to the report, clients said they worked with PwC for some of the following reasons:

“PwC understood the client’s customer. Beyond understanding clients’ business, operations and industry, along with the specifics of the India market, one client said PwC demonstrated a deep understanding of the client’s specific target audience and the personas shopping for this client’s specific product. As part of the engagement, and an element the client said was critical to its success, PwC colocated with the client a core team made up of more than 60% strategy, design and marketing consultants, with the remaining professionals handling technology.”

Another client said:

“PwC possessed “skills, scale and speed.” While other clients cited the first two as PwC strengths, this client explained that “speed” referred to PwC’s ability to keep pace with the client’s accustomed pace of innovation, experimentation, adoption and change.”

The author added: "PwC allowed clients to do most of the talking throughout the day. Their testimonials bode well for PwC’s India practice and for the global firm.”

Commenting on the report, Stephen Anderson, Global Clients and Markets Leader said that: “We are delighted that TBR have recognised the work we are doing and understand how PwC helps clients maximise value, strategy through execution.”

 

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