PwC has been named as a global leader for Talent and Leadership Consulting by ALM Intelligence, an independent analyst that assesses consulting firms from around the world based on their breadth and depth of capabilities, and ability to deploy these across highly-complex client requirements.
The ALM report also ranked PwC the number one firm for client impact in talent and leadership consulting, noting that:"The firm’s portfolio is constantly expanding with innovations grounded in PwC’s extensive research into the impact of workforce and talent trends on business strategy and operations. PwC tests the talent services and solutions it develops in its own organisation, providing clients with a convincing qualification and use case that can guide their own journey.”
In addition, ALM identified PwC as best in class for management systems recognising that the firm’s operational improvement tool, Perform, excels as a management system because it is people focused and learning-enabled. The report notes: “The hands-on coaching PwC provides is key to driving new behaviors in the client organisation on an accelerated basis, rather than a dependence on technology, process, or system change.”
Providers identified as best in class evidence deep capabilities in specific areas of talent and leadership consulting and stand out from their peers for their highly effective and often innovative consulting approaches and service delivery.
Commenting on PwC’s rating, Liz DeVito, ALM director and author of the report, said:
“PwC strengthened its global, full-service capability this year by digging deeper into specific areas of human capital risk, for example, contingent labor and diversity, to offer clients a fresh perspective and strategies for addressing these risks in their talent sourcing, training, and employee experience operations and programmes. The firm also stands out for enhancements made to its Digital Fitness App that more precisely assess individuals' development needs to create a personalised learning journey.
“PwC’s consulting approach seeks to create clarity around the value proposition for aligning talent to business strategy and transforming siloed capabilities into a talent ecosystem that transcends the boundaries of HR. The firm’s Workforce of the Future platform was designed for this purpose, that is, to help clients achieve a level of clarity that enables the development of an integrated, multidisciplinary, and centralized approach to talent management. The consulting process is enabled by technology developed by PwC for example The Katzenbach Center Wisdom of Teams Survey for assessing leadership and team effectiveness, the Halo tool for diagnosing employee rewards, the Talent Nav app for performance management, and the Digital Fitness Assessment app.”
Commenting on the result, PwC’s joint global leader for people and organisation, Bhushan Sethi, said:
“In the future world of work, where innovation and talent will drive competitive advantage, an organisation's ability to bring disparate teams together and create an environment where employees can reach their potential will determine whether they survive or thrive.
“Over the last 12 months we’ve continued to bring talent and leadership solutions to clients across the globe, using innovative approaches to deliver the best of what we have to offer across the talent lifecycle. And so, we are delighted to have been recognised by ALM as creating real client impact in this area, and again being rated as a global leader in this field.”
Julia Lamm, PwC’s global workforce strategy lead, which encompasses PwC’s talent consulting services, added:
“Organisations need to focus on the capabilities that underpin their business strategy, from planning to execution, to ensure they have the right workforce and skills to meet immediate, emerging and future business challenges. We apply our workforce strategy framework and diagnostic to help clients break down organisational silos across HR, finance, real estate and operations to better plan for future workforce needs. We are excited that ALM has recognised us as a leader in breadth and depth -- and will continue to evolve our products and services to best enable our clients.”
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