PwC Named by ALM Intelligence as a Leader in Procurement Operations Consulting


PwC differentiates by bringing capabilities together and animating service delivery with BXT.

PwC was announced as a Leader in ‘Procurement Operations Consulting’ by ALM Intelligence, a company that assesses consulting firms in defined markets on the basis of their breadth and depth of service capabilities and ability to deploy those across highly-complex client requirements.

According to the report, “As the gatekeeper for two-thirds of company costs, procurement is one of the most powerful transformation levers and the formula for sustainable procurement performance gains is well-known: data transparency plus integration with the business plus supply market knowledge.”

Commenting on the leader status, ALM states that “Convinced of the need to marry digital with traditional procurement operational improvement (and having invested in the technology tools and managed services to deliver it), PwC’s distinction is the way it puts design thinking at the heart of its service delivery model to engage clients in that transformation.”

PwC is additionally named ‘Best in Class’ for Operating System. The report states that: “Most providers excel at designing either the information or the operations processes that together make up the client’s procurement operating system, but not both. PwC differentiates itself by bringing both capabilities together and animating its service delivery with its BXT model for using design methods to work that integration.”

Commenting on PwC’s approach, Nathan Simon, Senior Director, at ALM and author of the report said: “PwC believes that the unlock for procurement performance improvement is to reconceive it as an integrated element of enterprise transformation rather than treat it as a standalone objective. Particularly in a context of economic uncertainty and heightened risk, PwC holds that procurement needs to embrace a larger role as a driver of enterprise value and manage third-party risk. At the same time, given the reality of talent resource scarcity, procurement needs to adopt best practice processes and technology to maximize efficiency, while simultaneously delivering a compelling experience to the rest of the business to drive collaboration.”

And commenting on service delivery, he says: “PwC designs its service delivery model around two performance objectives. One is to rapidly achieve client results by maximizing the use of automated tools and offshore resources. The other is to enable clients to leapfrog maturity levels by directing them to adopt wholesale leading practices rather than reinventing them for each client based on their idiosyncratic circumstances.”

Mohamed Kande, Global Advisory Leader at PwC, said: “We are delighted to be named a leader in this ALM Vanguard.  Our goal is to help clients build a supply base with a highly competitive cost and service profile, and we help them turn procurement into a strategic, commercially focused capability. Our global Operations practice has what it takes to connect clients’ strategy with execution.”

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