Global Crisis Survey Quiz

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What is your
Crisis Profile?

Find out by answering six questions about crises and compare your result to executives around the world.

01.

How many crises has your organisation
experienced within the last 5 years?

None One 2 - 5 More than 5 Don't know

02.

Does your organisation have an
executive owner for crisis?

No owner designated Owner but responsibilities not defined Owner with defined responsibilities Owner with significant crisis experience and authority to direct enterprise-wide response Owner who is viewed as an industry leader driving crisis readiness

03.

Does your organisation have a crisis response plan?

We do not have a crisis response plan We have a basic outline of things to remember in incidents We have a plan, but it has not been reviewed or updated in over a year We have a plan, review it regularly and updated it within the last year We have a plan, review and test it regularly, and update based on lessons learned

04.

Does your organisation practice
responding to a crisis?

No crisis simulations or exercises Had at least one simulation in the past; but no set schedule for them Conduct a simulation at least annually with at least one group within the organisation Conduct a simulation at least annually with different groups covering various scenarios Defined simulation/training schedule, with relevant functions across topics; lessons are incorporated

05.

Following a crisis, how has your organisation incorporated changes based on the root cause analysis of the crisis?

We have not performed a root cause analysis We performed one; but did not make any changes We performed one; and made a few changes We performed a root cause analysis, developed a detailed plan, and it is fully operational N/A - we have not had a crisis

06.

As a result of your most recent crisis, what was the impact on your business (culture, operations, reputation, revenue, etc.)?

We are in a similar position to where we were pre-crisis Our organisation is in a better place vs pre-crisis Our organisation is in a worse place vs pre-crisis N/A - we have not had a crisis

See your result

Your result

I’m Crisis Alert

You demonstrate tenacity throughout the crisis lifecycle and score highest in crisis preparedness, crisis testing, response, and emerging stronger from crisis.

Due to the nature of crisis, no organization is immune. Despite being the highest scoring on preparedness, the Crisis Alert have actually experienced a greater number of crises. Nonetheless, you believe your organization is in a better place and emerged stronger as a company after the most disruptive crisis, suggesting your organization learns from prior experience and implements effective strategies.

During their most disruptive crisis, the Crisis Alert report feelings of determination, confidence, and resilience and may seek strategic crisis support from outside firms. They display heightened awareness to crisis management; they are more likely to report internal functions as having ‘high impact’ post-crisis and also acknowledge more secondary / ancillary crises. They remain alert to future crises and believe they are in a position to handle them successfully.

Consider performing a periodic crisis preparedness assessment to evaluate and identify potential areas for improvement and to monitor the maturity of your crisis program over time. Get in touch with a PwC crisis specialist and discuss your individual situation to be ready in case a crisis impacts your business.

Explore the findings

Discover Your Crisis Preparedness Score

Restart the quiz

Your result

I’m Crisis Alert

We recommend:

Your result

I’m aware but anxious

You demonstrate a focus on preparedness and score moderately well in crisis preparation, crisis testing, response, and wanting to emerging stronger from significant incidents.

The Crisis Aware but Anxious indicate low confidence and a great level of uncertainty in their crisis management abilities. However, they have heightened awareness of the importance of crisis preparation and management and have a clear understanding of the level of internal impacts and resulting secondary / ancillary crises.

During their most serious/disruptive crisis, they report feeling hopeful and grateful, although they may have found themselves in a worse place after a crisis than before. As a result, these experiences keep them focused on the risk that crisis poses but more fearful than others about the potential impacts.

Explore the findings

Discover Your Crisis Preparedness Score

Restart the quiz

Your result

I’m aware but anxious

We recommend:

Your result

I’m Crisis calm

You demonstrate steady confidence and determination throughout the crisis lifecycle and score well in preparedness, crisis testing, response, and the perception of having emerged stronger from significant incidents. However, as Crisis Calm, you are in a state of early ‘crisis germination’ and have not invested as much as others in crisis preparedness. may not have emerged stronger as a company after the most disruptive crisis.

The Crisis Calm’s assessment of their most significant crisis tends to indicate that there was low impact to internal functions. They believe their organization's management of their most disruptive crisis may have resulted in revenue growth indicating resilience within. Their pragmatic approach to crisis is evident; they are more likely to deal with crisis internally than to leverage external parties for support.

The Crisis Calm have some activities in place for crisis preparedness but have ample of room for improvement. Due to the outcomes of their past experiences they do not have the same level of concern about the potential impacts of crisis as other companies. What’s unclear is whether this sense of calm is simply due to less impactful crisis events that haven’t truly tested their resolve.

Explore the findings

Discover Your Crisis Preparedness Score

Restart the quiz

Your result

I’m Crisis calm

We recommend:

Your result

I’m in Crisis denial

You are facing an evident vulnerability gap with a disparity between crisis awareness and preparation.

The In Crisis Denial are least likely to engage in or invest in crisis preparation. Although perceived to feel ready if a crisis arises, they are the least likely to have a crisis strategy and plans in place to emerge stronger. Weakened crisis awareness has them least likely to expect they might experience a crisis in the future. They also believe internal functions see ‘low impact’ after crisis and are less likely to acknowledge secondary / ancillary crises as a result of it.

Their optimism is tempered, however, when crisis actually hits. During their most disruptive crisis, the In Crisis Denial report feelings of stress, anxiety, and anger and they tend to state that the impact from the most disruptive crisis detracted from revenue growth. The lack of focus on preparedness in advance of crisis creates a true vulnerability that they typically do not realize until it is too late.

Explore the findings

Discover Your Crisis Preparedness Score

Restart the quiz

Your result

I’m in Crisis denial

We recommend:

Crisis Alert

Crisis Contained

Aware but Anxious

Crisis Denial

Contact us

Kristin Rivera

Partner, Global Leader, Forensics & Crisis, PwC United States

Dave Stainback

Principal, US Territory Crisis Leader, PwC United States

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What is your
Crisis Profile?

How many crises has your organisation
experienced within the last 5 years?

Does your organisation have an
executive owner for crisis?

Does your organisation have a crisis response plan?

Does your organisation practice
responding to a crisis?

Following a crisis, how has your organisation incorporated changes based on the root cause analysis of the crisis?

As a result of your most recent crisis, what was the impact on your business (culture, operations, reputation, revenue, etc.)?

I’m Crisis Alert

I’m Crisis Alert

We recommend:

I’m aware but anxious

I’m aware but anxious

We recommend:

I’m Crisis calm

I’m Crisis calm

We recommend:

I’m in Crisis denial

I’m in Crisis denial

We recommend:

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Contact us

What is your Crisis Profile?

How many crises has your organisation experienced within the last 5 years?

Does your organisation have an executive owner for crisis?

Does your organisation have a crisis response plan?

Does your organisation practice responding to a crisis?

Following a crisis, how has your organisation incorporated changes based on the root cause analysis of the crisis?

As a result of your most recent crisis, what was the impact on your business (culture, operations, reputation, revenue, etc.)?

Related content

Forensics

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Contact us

What is your
Crisis Profile?

How many crises has your organisation
experienced within the last 5 years?

Does your organisation have an
executive owner for crisis?

Does your organisation practice
responding to a crisis?