Wyndham boosts speed and service with AI agents
Wyndham used AI agents to cut brand review time by 94% and boost guest support, scaling smarter across global operations.
All success stories
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Sustaining hope: A CRM solution for lasting change
PwC Australia partnered with You Matter, a Melbourne not-for-profit, to implement a Salesforce CRM solution, unifying donor data and replacing outdated tools. This improved donor engagement, revenue forecasting, and operational efficiency, enabling You Matter to provide more safe homes for women and children escaping...
Entering the US market with a platform built on compassionate care
PwC helped a global insurance company redefine its business model to enter the US market and launch a Salesforce-based platform to support caregivers.
Modernizing operations of a key player in Alberta’s agriculture industry
Modernizing Alberta's agriculture operations through Salesforce. This case study explores AFSC's digital transformation, enhanced client experience, and operational agility with PwC Canada.
Teladoc Health digital care transformation
Teladoc Health enhances patient experience with technology transformation; streamlines operations, and supports growth using Oracle and Salesforce.
Adventist Health’s Unified CRM for Patient Care
Learn how Adventist Health implemented a unified CRM, elevating patient care and improving operational efficiency.
Building a new bank from the ground up and revolutionising the customer service journey
Learn how PwC collaborated with Salesforce to build a digital bank for AEON Bank from scratch.
Salesforce Nonprofit Cloud helps 48in48 drive its mission to empower nonprofits
Learn how 48in48 improved donor management and volunteer tracking with the help of Salesforce Nonprofit Cloud, leading to a 2x increase in reporting quality.
Digital transformation of Smile.up with PwC and Salesforce
Smile.up achieves sustained growth through a digital transformation program with Salesforce technology.
DOMO Chemicals entrusts PwC and Salesforce with sales and marketing integration
Past positive experience gave the client total confidence that we're the partner that could assure success following its acquisition.
Global CRM Implementation with Employee-centric Enablement Program
Our client Viega develops and manufactures installation technology for plumbing and heating. Viega is worldwide the number one in press technology for metallic piping systems.
GoDaddy drives sales conversion with Salesforce CRM
Learn how GoDaddy transformed its sales efficiency using Salesforce Sales Cloud to help build trust with its employees and strengthen the customer lifecycle.
Becton, Dickinson: E-Commerce storefront transforms medical product sales and service
Learn how Becton Dickinson uses Salesforce technology to digitally enhance its customer experience and streamline healthcare services.
Stanley Black & Decker: MySBD portal personalizes employee experiences
Learn how Stanley Black & Decker built a personalized HR support portal on Salesforce to improve employees' experience and satisfaction.
Breast Cancer Network Australia creates a work-ready Salesforce talent pool
PwC solved a backlog of technology issues for Breast Cancer Network Australia (BCNA) whilst building a highly skilled Salesforce talent pipeline.
Westside Future Fund revitalizes Atlanta’s Westside using Salesforce
Learn how Westside Future Fund modernized its affordable housing application process after redesigning its Salesforce CRM strategy and upskilling employees.
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