PwC India named a leader in Global Capability Transformation Capability Center by Everest Group
October 23, 2025
Everest Group named PwC India a leader in its report titled ‘Global Capability Center (GCC) Transformation Capabilities in India - PEAK Matrix® Assessment 2025’.
The assessment focussed on GCC transformation capabilities in India. Per Everest Group “Providers support enterprises across the GCC journey in multiple ways, including setup, operations, transformation, and carve-outs. Within this broad landscape, this assessment places emphasis on transformation, spanning process, technology, and functional dimensions that enable GCCs to move up the value chain.”
The report states that, “Most Leaders offer comprehensive, end-to-end transformation capabilities across process, technology, and functional areas. These providers exhibit a structured and programmatic approach, with clearly defined frameworks, dedicated investments, strategic partnerships, and leadership mandates for GCCs. They have deep experience in modernizing operations via digital-first approaches, leveraging technologies such as Al/ML, cloud, and automation.”
It goes on to say that, “Many Leaders maintain specialized practices, GTM strategy, or offerings tailored to GCC’s needs, enabling consistent delivery, innovation, and measurable business outcomes. Leaders typically enjoy high enterprise mindshare, evidenced by repeat transformation mandates and long-term partnerships with global clients.”
“We’re honoured to be recognized as a Leader in the Everest Global Capability Center (GCC) Transformation Capabilities in India - PEAK Matrix® Assessment 2025. As trust in GCC organizations deepens, we’re seeing a clear shift from transactional service centers to strategic hubs of innovation. Centers of Excellence are no longer just about process efficiency—they’re now catalysts for new business models, product innovation, and enterprise transformation. At PwC, we believe the future of GCCs lies in three pillars: co-creating the right value proposition, continuously upskilling talent for high-value work, and fostering flexibility to enhance the employee experience.”
“PwC has been recognized as a Leader in Everest Group’s 2025 PEAK Matrix® for GCC Transformation Capabilities, marking a meaningful milestone in our very first participation. Our approach has always been consulting-led and industry-driven, enabled by emerging technologies and powered by our end-to-end capabilities that bridge strategy with execution. What sets us apart is our ability to combine deep business expertise with strong implementation skills, supported by PwC’s integrated tax, legal, accounting, tech and risk strengths. We’re partnering with global enterprises to reimagine their GCCs as strategic transformation hubs that create long-term value and contribute to India’s vision of becoming a Viksit Bharat”
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