PwC named a Leader in the ISG Provider Lens™- Salesforce Ecosystem UK for Multicloud Implementation

PwC named a Leader in the 2023 ISG Provider Lens™- Salesforce Ecosystem UK for Multicloud Implementation and Integration Services for Large Enterprises.

This is the first year that the ISG Provider Lens™ examines the Salesforce Ecosystem partners in the UK. The ISG Provider Lens™ states that ‘Salesforce continued to deliver. Its ability to read the market and introduce new solution areas in a timely fashion continued second to none. In response to the ever-increasing need to derive useful insights from customer data to make optimal marketing and service decisions, Salesforce delivered Genie, which takes Salesforce Customer Data Platform capabilities and extends its benefits across the Salesforce product portfolio.’

On Multicloud Implementation and Integration Services for Large Enterprises, the report says that, ‘This quadrant includes providers of implementation services for Salesforce applications and their integration with other major standard software solutions. These solutions are usually part of the complex system landscape of large and globally operating enterprise clients. The scope of this study takes into consideration that these clients, in most cases, use various cloud products of the Salesforce portfolio. In many cases, the implementation is conducted as a part of a long-term program, with multiple rollouts in various divisions of the client organisation and regions. From a functional perspective, implementation services include process consulting, design, configuration, data cleansing, migration, and finally, go-live support.’

The report recognizes PwC’s leadership in Multicloud Implementation and Integration Services for Large Enterprises in four primary areas, stating:

“Strong Salesforce capability: PwC has approximately 3,625 Salesforce professionals deployed globally that are delivering Salesforce engagements to more than 1,550 global clients. It is considered one of the top three global system integrators within Salesforce’s partner ecosystem. It also has 19 Certified Technical Architects (the highest level of certification) and more than 50 in the process of achieving CTA status.” 

“Strategic partnerships: PwC has alliances and joint business relationships with Google, AWS, SAP, Oracle, Microsoft, Adobe, and SiteCore, which represent some of the most-often-integrated platforms.” 

“Collaboration with Salesforce: PwC is one of Salesforce’s global strategic partners, which gives it direct access to Salesforce’s latest innovations. The alliance is a two-way relationship, which means that along with the implementation of Salesforce for enterprises, PwC can keep Salesforce updated with information on its products. PwC also focuses on prioritising accounts across industries, working with Salesforce sales organisations, co-funding client or market events, and business case development during Salesforce licence renewal periods.” 

“Platforms: for Salesforce implementations. These capabilities enable PwC to ensure successful Salesforce project implementations for its clients.” 

Quinton Pienaar, Partner, PwC United Kingdom, said, “We are delighted to be named a Leader in this ISG Provider Lens. Our passionate community of solvers help clients transform their strategy, operations and experience by combining our business and strategy know-how with our award-winning solutions powered by Salesforce technology, allowing clients to adapt to their customers' current and future needs, and deliver truly responsible growth.”