
September 01, 2023
The ISG Provider Lens™ states that “Europe is a crucial market for Workday, where its popularity and adoption are growing due to its integrability. Workday focuses on a few crucial offerings such as adaptive planning and payroll management, which include understanding customers’ needs, preferences, behaviors and the competitive landscape in which customers operate.”
It goes on to say that “Workday leads the enterprise cloud applications space for finance and HR and has seen rapid growth in its customer base across Europe. Workday’s increasing adoption in 2023 is also a testament to its strong presence and reputation in the region. Enterprise clients are reacting positively to Workday’s functionalities, promoting its adoption in 2023. They see value in partnering with trusted vendors offering a comprehensive suite of cloud applications that are scalable, secure and innovative.”
PwC is named as a leader in 3 quadrants of the Workday Ecosystem 2023 report in Europe - ‘Consulting and Strategy Services’, ‘Implementation and Integration Services’ and ‘Managed Services’
On Consulting and Strategy Services, the report highlights PwC’s ‘Ambitious growth target: PwC is an established market leader in Europe for end-to-end Workday HR transformation, finance and planning. As part of its five-year road map, the company has an ambitious target of 25 percent to more than 40 percent growth in 14 European territories. It is also focusing on ramping up its presence in the Nordics, Luxembourg and Switzerland.’
Secondly, on ‘Implementation and Integration Services, this ISG Provider Lens™ highlights ‘PwC’s Workday Extend cloud platform: This Workday Extend platform offers flexibility to enhance Workday solutions and enables clients to build bespoke apps. The library of Extend apps is based on PwC’s local and industry expertise. Clients can leverage PwC-developed tools, products and accelerators to modernize their IT operations, stabilize applications and enable application automation and management.’
On Managed Services, the report says one of PwC’s strengths is, ‘Comprehensive managed services portfolio: This portfolio consists of ticket resolution, demand management, incident/problem root cause management and application controls, which drive user efficiency and continuous improvement. Digital assets such as HRIT and accelerators enable clients to close functional whitespaces and enable next-generation application services. Other assets include testing automation, analytics and insights, system and process monitoring and change management’.
Gerald Borchert- Meyerhoff, Partner, Workday Alliance Leader, PwC Germany, said: “We are delighted to receive the leader ratings from ISG. PwC has been helping clients bring Workday’s capabilities to life for more than a decade. Our teams have extensive experience in all the areas that technology touches. Not only business processes, target operating models and change management, but also business strategy, full scale transformation, including HR, Finance, taxation and risk assurance. Our clients benefit from the breadth and depth of our skills and experience that is needed to make Workday fit seamlessly into their business functions, lift their performance and facilitate the return on investment.”