PwC Procurement on Demand services: Making procurement more impactful

TBR Special Report - TBR spoke with PwC’s Procurement on Demand team, including Scott Boruff, Becky Mackin, Michael Giguere, and John Fafian, to better understand how their offering has evolved and what challenges they are facing as 2022 approaches. 

In this special report, TBR highlights why PwC launched Procurement on Demand Managed Services. Scott Boruff, Partner, PwC US, said: ‘PwC’s internal procurement professionals implemented a version of the firm’s procurement solution over five years ago, then continually refined it before rolling the solution out to clients over the last 18 months.’ 

The report mentions that, ‘PwC’s clients typically look for three kinds of services: 1) curated tech-enabled services that support the existing procurement function; 2) managed services, with PwC taking full responsibility for category management, analytics, and any ongoing procurement issues; and, 3) enhanced staff augmentation, typically around a specific spend category, an acquisition assimilation, or a major sourcing event. Across those three areas, PwC can bring the right procurement subject matter experts at the right time and can scale up to meet clients’ demands.’

It goes on to say that ‘PwC believes recognizing and combining three key elements — stakeholder satisfaction, seamless execution across a range of services, and proven global deployment and capabilities — form a compelling argument for the firm’s ability to help clients ‘jump the line’ to accelerate procurement transformation.’

In TBR’s view, ‘Procurement on Demand Managed Services aligns well with PwC’s ongoing evolution: a technology-driven offering, targeted at transforming an area within many clients, proven internally at PwC and rolled out globally, supported by multiple capabilities across the firm.’

Scott Boruff, Partner, PwC US, said: ‘We can help our clients build and maintain a supply base with a highly competitive cost and service profile. We can also help them turn procurement into a strategic, commercially focused capability. We work with our clients to flexibly meet their needs across a broad spectrum so they can make more strategic and meaningful impact across their businesses.’

Click here to read the report (file size: 0.33 MB)