PwC named a Leader in the IDC MarketScape: Canada Salesforce Implementation Services 2020 Vendor Assessment

PwC has been named as a Leader in the IDC MarketScape: Canada Salesforce Implementation Services 2020 Vendor Assessment (December 2020, IDC #CA46257720). This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy.

The report states that, 'PwC Canada's approach to digital transformation, including Salesforce professional services, is underpinned by the company's One Firm strategy, which brings together its integrated solutions, go-to-market teams, industry capabilities, and BXT (Business, eXperience, Technology) and new BXT Agile methodology.'

Commenting on PwC’s strengths, the report states, 'PwC Canada has strength in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud with multiple projects completed for Canadian customers, in addition to one of the largest implementations of Salesforce's Financial Services Cloud in Canada.'

It goes on to say: 'Globally, PwC has created a MuleSoft practice, and in Canada, its certified practitioners are a key component of delivering digital transformation enablement to customers.'

^{IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of Information and Communications Technology (ICT) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.}