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Financial Crime Managed Services

We all have a role to play to mitigate financial crime

Financial crime is an ever-increasing blight on social cohesion and financial stability globally.

Mitigating it is a challenge for all participants: law enforcement agencies, financial institutions, governments, and regulators globally; it is too big for any single participant to take on, everyone has a role to play.

As gatekeepers, financial institutions have a key role in blocking criminal access to the financial system. However, the pace of criminal ingenuity, primarily led by technological advances, places an ever-increasing burden on them to evolve at pace to keep up.

As a trusted partner, PwC Canada supports clients to rapidly develop high quality and cost-effective operating models and tools that identify and mitigate financial crime risk as it evolves.

Challenges in fighting financial crime

For financial institutions, increasingly complex anti-financial crime regulations are creating ever-expanding compliance structures and draining resources, time and attention, away from the core business. As financial systems work to become more secure, criminals are finding ever-more sophisticated ways to exploit them. In this environment caring sustained positive outcomes in financial crime compliance is a challenge. Financial institutions face increasing complexity in terms of their client base, systems and growing regulatory pressure.

How can we help

PwC Canada partners with financial institutions to make the financial system safe and trustworthy. With our industry knowledge, technological expertise and operational experience, we help our clients build trust in society by partnering with them to fulfil their regulatory obligations.

We provide financial crime solutions using a Managed Services model built around cutting-edge technologies including data analytics, robotic process automation and artificial intelligence.

PwC’s Financial Crime Managed Services is deeper than a traditional outsourcing relationship, providing complex, long-term solutions in areas that require human judgment and subject matter expertise.

The services were developed in response to demand from financial institutions that found increasingly complex anti-financial crime regulations were creating ever-expanding compliance structures and draining resources, including time and attention, away from the core business.

Managed Services scope of offering

  • Know Your Customer (KYC) processes: onboarding, regular reviews, event driven reviews
  • Transaction Monitoring alert investigation
  • Client Exits
  • Screening as a Service (negative news, PEP, sanctions)
  • Know Your Vendor (KYV) / Third Party Risk Management
  • Quality Check (QC) & Quality Assurance (QA) as a Service
  • Subject Matter Expertise (SME) as a Service

Key benefits

  • Operational transformation
  • Focus on core business 
  • Cost reduction
  • Revenue growth
  • Capacity alignment with changing demands
  • New regulatory challenges addressed promptly
  • Service delivery improvements
  • Collaboration with a partner providing right scale and experience
  • Direct access to the latest technologies

Our technology

Our Managed Services are supported by the most advanced technology solutions, integrated into one highly automated platform, built on the foundation of practical operational and regulatory experience. Managed Services is a modular technology, accelerating management & delivery of a number of operational processes. It integrates a wide range of AI-driven automations that can be chosen depending on business needs, switched on or off as required and used as standalone solutions.  Key benefits include: cloud delivery, low (no) code implementation, PKYC and STP preparedness, and the ability to mix and match applications.

Ask for a demo

Our team is here for you

We have invested in all aspects of our financial crime managed service offering: building scale in our offshore operations centres, upskilling our resources, developing our proprietary technology infrastructure. This capability is integrated into our broader financial crime advisory business, providing immediate access to our global network of financial crime subject matter experts with deep regulatory and industry expertise.

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Contact us

Ivan Zasarsky

Ivan Zasarsky

Partner, National Financial Crime Practice Leader, PwC Canada

Tel: +1 416 814 5796

Michael Reystone

Michael Reystone

Partner, Financial Crime Practice, PwC Canada

Tel: +1 416 869 2349

Sam Samod

Sam Samod

Partner, Financial Crime Technology, PwC Canada

Tel: +1 416 815 5137

Domenic Marino

Domenic Marino

National Deals Leader, Partner, PwC Canada

Tel: +1 416 941 8265

Sajith Nair

Sajith Nair

Partner, National Leader, Tech, Cloud, Cybersecurity, Privacy & Financial Crime, PwC Canada

Tel: +1 416 815 5185

Naren Kalyanaraman

Naren Kalyanaraman

Partner, National Financial Services Cyber & Financial Crimes Leader, PwC Canada

Tel: +1 416 815 5306

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Let us know how we can help

Request a demo or speak to one of our team members to learn more.

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Contact us

Ivan Zasarsky

Ivan Zasarsky

Partner, National Financial Crime Practice Leader, PwC Canada

Tel: +1 416 814 5796

Michael Reystone

Michael Reystone

Partner, Financial Crime Practice, PwC Canada

Tel: +1 416 869 2349

Sam Samod

Sam Samod

Partner, Financial Crime Technology, PwC Canada

Tel: +1 416 815 5137

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