Managed Services

We manage. You accelerate.

Featured - 4 items

28th Global CEO Survey

Canadian insights

Advancing supply chain resilience at Boyd Group

Case study

Transforming KYC for Better Client Experience

Transforming a major Canadian FI's KYC program to enhance client

Build trust and value with AI

PwC Canada and Microsoft help your organization operationalize AI

Creating strategic advantage with PwC Canada’s managed services

As Canadian organizations come under increased pressure to reinvent their businesses, the challenges they face are intensifying. They need the right technology to stay ahead of disruption, all while managing new risks and changing regulations and ensuring they have the right data and insights to grow and compete.

Adding to this increased complexity is the rising challenge of finding the right talent to help the organization keep pace with change. As talent pressures grow, many organizations are turning to trusted partners to run and evolve their operations. This is where the right managed service provider can make a difference, not only by freeing up companies to focus on their strategic priorities but also by bringing a new approach aimed at delivering tangible results and continuous performance improvement.

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A recent PwC survey of more than 2,000 executives globally found clear advantages for organizations that use managed services for strategic advantage or to close capability gaps. These organizations outperformed those using managed services only for cost savings by more than 40%.

How our managed services take your business to the next level

We offer what we call the next generation of managed services that go beyond cost savings to create strategic advantage and enable continuous improvement. We focus on:

Accelerating outcomes

Our team of solvers provides data-backed insights that drive innovation and accelerate your organization’s growth. Through continuous improvement and sharing what we learn along the way, we empower you to strengthen your capabilities and accelerate strategic outcomes.

Tech-powered solutions

We’re continually investing in our people, their skills and our own technology capabilities so we can bring you the latest thinking, leading practices and solutions. You’ll benefit from flexible access not only to our proprietary digital tools but also the solutions powered by our alliances with the world’s top technology companies.

Continuous evolution

We align on shared goals and evolve alongside you, adapting to your changing needs and challenges. Our managed services help simplify complexities, expand your capacity and prepare your operations for continuous growth. We deliver dynamic solutions designed to drive measurable outcomes and keep you in control.

Our managed services versus traditional outsourcing

We’ve created a managed services model that’s helps you gain a competitive edge. Traditional outsourcing arrangements, which focus on labour arbitrage and outdated technology and business operations.

All of our managed services are flexible and scalable to match your unique needs and enable key business outcomes, such as:

Building future-fit corporate functions

Running and continuously evolving critical areas of your business like your tax, legal and finance functions.

Ensuring a more risk-resilient enterprise

Proactively managing current and emerging risks to your business in areas like financial crime, compliance, tax, supply chain and cybersecurity.

Building a cloud-powered business

Harnessing the power of the cloud to drive brand differentiation and growth through our combined capabilities across application evolution, cybersecurity, analytics and cloud innovations.

Creating value-driven supply chains

Building a resilient and efficient supply chain by optimizing operations, harnessing data, automation and emerging technologies and addressing key issues related to tax, risk and legal matters.

Optimizing customer experiences

Delivering quality customer experiences that add value through services that support you with customer management, funds administration, data and analytics and cloud technologies.

Enabling growth through technology

Working with us gives you access to the right technology that delivers real results, insights that power business outcomes.

Our managed services offerings

Our managed services include scalable offerings across a number of business functions and issues. We start by understanding your most important issues and then combine multiple services to create a customized solution to achieve the desired outcomes.

Business Outcome Managed Services

Customer
Finance
Human resources (HR)
Procurement and supply chain
Sustainability
Transformation
Tax

Risk and regulatory managed services

Cyber
Enterprise risk and controls monitoring
Financial crime
Internal audit
Third party risk management and operational resilience

Technology managed services

Artificial intelligence
Application evolution
Cloud operations
Data, analytics and insights
Engineering operations
Enterprise testing

Our ecosystem of alliances: Reinventing your business together

By choosing us as your managed service provider, you’ll get access to our network of top technology alliances and the latest solution offerings. We combine this with our own portfolio of digital solutions to help you execute with speed and create insights you can act on.

Learn more

Awards and recognitions

We’re seeing growing recognition of our high-quality strategy, implementation, managed services and consulting work on everything from cloud transformation to data and analytics. Here are just a few examples of what PwC Canada brings to your business reinvention:

AI Services

PwC named MarketScape Leader in IDC’s 2023 report: Worldwide AI Services.
Amazon Web Services

PwC achieves AWS Premier Consulting Partner status.
Cloud Professional Services

IDC MarketScape: Worldwide Cloud Professional Services 2024.
Cyber

PwC named a Leader in Global Cybersecurity Consulting and Global Digital Experience Agencies reports by Independent Research Firm.

Data & Analytics

PwC positioned as a Leader in Gartner Magic Quadrant for Data and Analytics Service Providers.
Microsoft

PwC rated as a Leader for Microsoft Dynamics 365 Services as well as 2021 Partner of the Year.
SAP

PwC named a leader in the IDC MarketScapeWorldwide SAP Implementation Services 2022.

Case study

23/08/24

Advancing supply chain resilience BOYD Group

Case study featuring PwC’s role at Boyd Group’s in transforming to an automated accounts payable managed service.

16/07/24

Transforming a major North American FI's KYC program to deliver a better client experience

Transforming a major Canadian FI's KYC program to enhance client experience and reduce costs through innovative managed services and process optimization.

06/03/24

Managing risk and building a compliance culture for Renault Group

From compliance complexity to competitive opportunity - PwC Legal Managed Services help reinvent Renault’s compliance model and to stay ahead of fast-changing regulations.