Global financial markets are integrating, companies are consolidating, and organizations are pursuing new ventures outside of their traditional boundaries.
Our financial services experience, strong client base and global network of resources gives us an edge in understanding and solving the business and regulatory issues that our clients face in this changing marketplace.
Jennifer Johnson
Financial Services Leader
Technology is one of the largest areas of investment for the financial services industry. It’s a critical part of today's business infrastructure and at the core of many customer service, productivity, innovation, risk management and cost reduction initiatives. Financial institutions need to align their technology strategies and investments to new trends and effectively build their businesses and technology to disrupt the disruptors. Our financial services technology professionals have industry experience applying technology solutions to help modernize and digitize financial products, platforms and processes.
There’s a strong correlation between a customer’s experience and the level of trust they have in their institutions—and consequently the value those institutions can deliver across the customer’s life cycle.Today’s customers are buying differently—on their own time and their own terms. So to stay relevant businesses need to understand and align to customers’ changing needs, expectations and engagement preferences. We can help you understand what it means to become customer-centric and develop creative solutions that incorporate both product and channel considerations.
The current regulatory environment has financial institutions grappling with a growing number of requirements and expectations from regulators, investors and end customers. With this increasing regulatory burden across different jurisdictions, financial institutions need a strategic approach to put in place new controls, processes and governance structures to ensure compliance with existing, new and expected regulatory requirements. Our experts can help you understand complex compliance requirements and design, construct and implement sustainable, cost-effective compliance solutions.
Risk has greater, more far-reaching impact today than ever before. So managing risk across lines of business and across customers is central to every financial institution’s operating model. Our Risk practice will help you identify and assess areas of increased business, operational and compliance risk. We’ll also help you develop risk management approaches and operating models to identify, deter and mitigate risks, as well as generate tangible business value through risk-based decision making.
On June 29, 2018, the Federal Court of Appeal (FCA) released its decision in Her Majesty the Queen v. James S. A. MacDonald. The FCA reversed the Tax Court of Canada’s decision that derivative transactions undertaken by the taxpayer did not represent hedges for tax purposes.
The availability of key skills is one of the top concerns of CEOs around the world. In Canada, 30% of CEOs in banking and capital markets and 29% of CEOs in asset and wealth management believe the availability of key skills is a major threat to their growth prospects.
Our 2018 Canadian Banks publication explores three areas we believe are key as banks continue on their bankovation journeys—taking a deeper look into the roles that risk management, cybersecurity and data governance play in shaping the innovation agenda.
The pension industry landscape in Canada is changing and 2018 looks to be an eventful year – new IFRS accounting standards will become effective, the regulators are contemplating significant change, and governance issues are at the forefront causing us to look at how plans are overseeing their service providers and their investing.
As the role of the board is to discuss, review, and ultimately approve overall strategy, how can the board engage in constructive dialog about the potential strategic fit of cryptocurrencies?
The CRA is issuing notional assessments to financial institutions for failing to file GST/HST Annual Information Returns; significant penalties have been imposed. Similar requirements apply for QST purposes for QST registrants.
On November 7th, the Office of the Superintendent of Financial Institutions (OSFI) published proposals to amend its Corporate Governance Guideline (CGG) originally issued in 2013. Read PwC's comments on the proposal.
Financial institutions are increasingly challenged by demands from tax authorities and regulators with respect to information reporting requirements. Our team of seasoned professionals has helped guide some of North America’s largest financial institutions, mutual fund companies, brokers and multinational corporations through the complex layers of withholding and reporting requirements under Canadian, US and global regulations.
Jennifer Johnson
National Financial Services Leader & National Enterprise Assurance Solutions Leader, PwC Canada
Tel: +1 416 947 8966
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