Emerge stronger through disruption

A podcast series

As businesses experience disruption, how they respond can determine their ability to recover and emerge stronger. In each episode of our series, PwC specialists discuss the challenges and opportunities facing business leaders in today’s environment of global uncertainty.

Listen to our podcast on your desktop or mobile device.

Latest episodes


Episode 8: Why ‘resilience’ is the buzzword of the year 

Release date: March 2021

Everybody’s talking about it, but what does ‘resilience’ mean, exactly? As business leaders assess their response to the pandemic, they’re focusing on resilience as the ability to bounce back from disruption, and as a foundation for uncovering opportunity.

PwC Global Crisis Leader Kristin Rivera and US Crisis Leader Dave Stainback explore why organisations are taking a holistic approach to building resilience.

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Episode 7: How to use crisis for good 

Release date: March 2021

Is it possible to turn the post-pandemic period into an era of post-traumatic growth? By getting creative, maintaining a sense of urgency, and taking stock of their response to the crisis, organisations worldwide have an opportunity to emerge stronger — and reset for what’s next. 

PwC Global Crisis Leader Kristin Rivera and Global Risk & Regulatory Leader Andrew McPherson take a look at the silver linings for businesses after massive disruption.

Episode ​6​: How transparency can drive change in your organisation

Release date: February 2021

In a conventional approach to reporting, business leaders share info they want the world to see. But in the age of transparency, an organisation risks eroding trust with data sets that are too rosy. 

Host Kristin Rivera and PwC Global Risk & Regulatory Leader Andrew McPherson discuss how reporting actionable metrics with a focus on outcomes can spark important changes for your business.

Episode 5: Compliance. Transformed.

Release date: January 2021

Is your approach to compliance fit for the future? In today’s trust-based world, innovative organisations are taking a new tack: applying the principles of compliance not just to follow rules and regulations -- but to improve competitive advantage.

Host Kristin Rivera and PwC Global Risk & Regulatory Leader Andrew McPherson explore how to deliver compliance that redefines ROI by supporting your mission and values, creating a differentiated experience for your customers, and boosting your bottom line.

How’s your compliance IQ? Assess your approach with this quick quiz on PwC’s Compliance Transformed site.  

Episode 4: Leadership in crisis

Release date: September 2020

In 2019, 95% of respondents to PwC’s Global Crisis Survey told us they expected to experience a crisis in the next two years. Then COVID-19 struck. How effectively businesses weather disruption begins and ends with strong leadership.

In this episode, host Kristin Rivera and PwC Global Markets Leader Richard Oldfield explore the attributes of successful leaders in a crisis, the impact of lessons-learned on resilience, and how to emerge from the pandemic with greater employee satisfaction and clarity of purpose.

Episode 3: Balancing priorities during a crisis 

Release date: September 2020

Leading a business means balancing priorities, particularly when crisis strikes. While it's critical to stabilise and keep the lights on, it’s equally important to look ahead and devise a plan for the future.

In this episode, host Kristin Rivera and PwC Global Markets Leader Richard Oldfield discuss how PwC has balanced both short-term and long-term strategies during the COVID-19 response, the importance of empathy from every leader in an organisation, and how the crisis is redefining the concept of work-life balance.

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Episode 2: The importance of seeking help during a crisis 

Release date: September 2020

In times of crisis, it’s important to seek support, from both inside and outside your organisation, to navigate challenges that may be unknown to you but familiar to others. Drawing on the experience and insights of colleagues and peers at the right time can be critical.

In this episode, host Kristin Rivera and PwC Global Markets Leader Richard Oldfield explore PwC's experience tapping into the knowledge of our network, the impact COVID-19 has had on institutional trust, and how businesses have pivoted to solve needs in the global community.

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Episode 1: Taking stock during and after a crisis

Release date: August 2020

Beyond the public health implications, COVID-19 has triggered significant upheaval in the global economy. In PwC’s Global Crisis Survey 2019, we polled more than 2,000 business leaders about their experience responding to crisis. Our research highlights how critical it is to periodically assess your ability to react and, when necessary, to course-correct, especially when navigating the unknown.

In this episode, host Kristin Rivera and PwC Global Markets Leader Richard Oldfield discuss the importance of self-reflection, how PwC and our clients have responded to the crisis, and immediate next steps for businesses.

©  2020 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.  

This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.

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Kristin  Rivera

Kristin Rivera

Partner, Global Leader, Forensics & Crisis, PwC United States