Optimising your operations with Guidewire

Here's how PwC and Guidewire can help your business

Delivering digital transformation with PwC and Guidewire

Guidewire’s Property & Casualty (P&C) insurance platform allows companies to simplify their IT, boost customer engagement, increase innovation and remain nimble. PwC’s award-winning consultants can enable your customers, insurance agents, claims personnel and other stakeholders use Guidewire’s cloud-based tools to run more efficient and improved operations.

PwC services and integrated solutions powered by Guidewire

InsuranceSuite

InsuranceSuite is Guidewire’s core system. Think of it as a central portal for customer data, workflow information, product definitions and more. The software supports underwriting, billing, policy and claims management, and delivers the insights needed to help agents and clients get ahead. As Guidewire’s InsuranceSuite is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

PwC is also proud to have earned its InsuranceSuite specialisation badge through Guidewire’s PartnerConnect Consulting program.

BillingCenter

BillingCenter is a flexible and user-friendly program that helps billing teams manage cash flows, workflows and customer service requirements. Companies can use it to automate billing cycles, deliver faster commissions, provide more flexible payment methods and more. As Guidewire's BillingCenter program is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

PwC is also proud to have earned its BillingCenter specialisation badge through Guidewire’s PartnerConnect Consulting program.

ClaimCenter

ClaimCenter helps agents and customers get through the claims process. It offers end-to-end lifecycle management, including intuitive loss report intakes, integrated operational reporting, advanced adjudication processes and tracking of claims-related financial data. As Guidewire’s ClaimCenter program is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

PwC is also proud to have earned its ClaimCenter specialisation badge through Guidewire’s PartnerConnect Consulting program.

PolicyCenter

PolicyCenter is a robust platform that helps companies improve their underwriting and customer offerings. Users can tap into years of market-related data to make better underwriting, policy management and customer service decisions. As Guidewire’s PolicyCenter platform is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

PwC is also proud to have earned its PolicyCenter specialisation badge through Guidewire’s PartnerConnect Consulting program.

Underwriting Management

Modern underwriters need a reliable and intelligent platform to do their jobs properly. With Guidewire’s Underwriting Management workstation, P&C employees get access to important tools, reports and risk information in one place, allowing for real-time collaboration and better decision making. As Guidewire’s Underwriting Management workstation is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

DataHub / InfoCenter

P&C companies collect copious amounts of data. DataHub can help businesses store, standardise and collect information from a number of internal and external sources, which they can then view by using analytical dashboards and reports.  As Guidewire’s DataHub/InfoCenter platform is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

Salesforce

PwC and Guidewire have optimised Salesforce’s popular CRM solution to suit the P&C industry’s needs. With more cloud-based tools at their disposal, insurers can easily provide customers with personalised services and product recommendations.

Portals

Guidewire’s InsuranceSuite comes with several easy-to-use digital portals. These portals help encourage self-service and enhance the client experience. There’s something for everyone, including those looking for quotes, making claims and managing their accounts. As the InsuranceSuite portals are implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

Cloud

Guidewire Cloud takes the company’s services into the cloud, which allows users to save money and scale up quickly as business grows. Because everything is in the cloud, businesses get access to all of Guidewire’s latest innovations. As Guidewire Cloud is implemented, PwC serves as the strategic systems integrator, bringing our know-how to align the product with the organisation’s various systems and unique strategic objectives.

Upgrades

Being able to download the latest software releases, security patches and program features in an instant is important for any growing enterprise. Guidewire regularly releases upgrades to its core systems, so that your company is always using the most up-to-date technology. PwC will work with you to maximise those upgrades to achieve your business priorities.

"The development and swift implementation of product innovations require a solid and scalable structure. The core system implemented with our partners PwC and Guidewire enables FRI:DAY to introduce digital processes right along the value creation chain. With the digital insurance platform, we are therefore not only offering a novel user experience for customers, but also laying the foundation for partnerships."

Dr. Christoph Samwer FRI:DAY co-founder and CEO

Case studies

PwC has worked with companies around the world on their Guidewire implementations. Here are a few examples of how we’ve helped.

Moving into the digital world in less than 60 days

Region: Switzerland

The Berlin start-up FRI:DAY is shaking up the automobile insurance market with a new type of platform for digital motor vehicle products.

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With help from PwC and Guidewire, FRI:DAY builds a digital infrastructure in record time

Region: Global

Germany’s insurance market is dominated by large established players that offer car insurance at breakeven prices in order to sell other products, a scenario that makes it difficult for newcomers to compete for car insurance on its own.

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Imran Ilyas

Global Guidewire Leader, Partner, PwC US

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Donald Myers

US Insurance Transformation Co-Leader, PwC US

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