PwC Global case studies

Building trust and delivering sustained outcomes.

- 4 items

Engine by Starling

From launching a bank to launching a software business

Breaking boundaries

GE's separation into three independent powerhouses

Case Study: AEON Bank (M) Berhad

Building a new bank from the ground up

Viega

Global CRM implementation with employee-centric enablement program

All success stories

19/05/25

Nigeria’s Oil and Gas sector gets fueled up by Renaissance

A case study on how PwC Corporate Finance services supported the Renaissance acquisition of Shell Petroleum Development Company of Nigeria (SPDC).

16/05/25

Wyndham boosts speed and service with AI agents

Wyndham used AI agents to cut brand review time by 94% and boost guest support, scaling smarter across global operations.

14/05/25

Delivering personalized, always-on healthcare at scale with enterprise AI integration

Regional health system worked with PwC to deploy AI-driven patient engagement, reduce call burden and enhance outcomes with Salesforce Health Cloud.

29/04/25

Engine by Starling: From launching a bank to launching a software business

PwC UK and Starling Bank are revolutionising the banking industry by offering Starling’s digital platform, Engine, to banks around the world. Explore the case study.

04/04/25

Creating a more customer-centric organization for eSAFE

How PwC Canada assisted eSAFE implement Microsoft Dynamics 365 to help enhance customer engagement and improve efficiencies, laying the foundation for continued success.

04/04/25

PwC Canada's Microsoft Alliance enhances data governance

PwC Canada's Microsoft Alliance helps a Canadian utility enhance data governance, comply with regulations and harness data for operational efficiency and strategic decisions.

04/04/25

GE split: Deals Transformation & Innovation

Breaking boundaries: GE's separation into three independent powerhouses featuring Junction: the digital nerve centre at the centre of the separation - built with Microsoft Cloud technology.

04/04/25

From acquisition to autonomy, tech carve-out a success for Levande

Technology carve-outs require seamless asset separation. For Levande, PwC Australia built new systems, trained over 300 employees, and ensured no disruption for 9,000+ residents across 58 communities within 12 months.

04/04/25

INROADS data transformation with Microsoft Fabric

INROADS collaborated with PwC US to implement Microsoft Fabric, integrating data from xis sources for enhanced analytics, streamlined reporting and growth.

04/04/25

Implementing a cloud-based CRM

Purmo Group wanted to transform its business operations with a cloud-based CRM, and set the stage for continued growth and innovation in the future.

04/04/25

How PwC Spain transformed MasOrange's customer experience

Enhancing customer service with Microsoft Azure OpenAI

03/04/25

KFC Asia: Case study

Case study: PwC led a cross-border deal to help KFC Japan grow under Carlyle, unlocking new opportunities in the quick-service restaurant market.

31/03/25

Southwest Airlines: GenAI modernizes crew leave management system

Southwest used GenAI with PwC to modernize its crew management software—cutting planning time in half, reducing costs and accelerating transformation.

14/02/25

Sustaining hope: A CRM solution for lasting change

PwC Australia partnered with You Matter, a Melbourne not-for-profit, to implement a Salesforce CRM solution, unifying donor data and replacing outdated tools. This improved donor engagement, revenue forecasting, and operational efficiency, enabling You Matter to provide more safe homes for women and children escaping...

04/02/25

How PwC India helped streamline operations for Bridgestone's complex partner ecosystem

Assisting Bridgestone in establishing channel partner management system for business-to-business (B2B) sales service.

04/02/25

Facilitating more effective collaboration for the NATO Standardization Office

PwC uses AI to facilitate more effective collaboration for the NATO Standardization Office.

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